Food and Beverage Attendant Lobby Lounge (Part Time)

What will it be like to join the Hilton Sydney team

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn grow succeed and thrive. Joining this awardwinning Great Place to Work culture means:

• Laundered uniform provided.
• Exceptional workplace culture and the Worlds #1 Best Hospitality Workplace.
• Discounted memberships with Fitness First and Bupa.
• Bonus Annual Leave days after 2 years.
• Unwavering focus on creating an inclusive environment offers growth opportunities is driven by purpose and allows team members to bring their best most authentic selves to work.
• 110 discounted travel nights per year for you your friends or family to enjoy at any of our 8000 hotels located in 138 countries and territories around the world.
• Food & Beverage discounts so you dont just stay when you travel but also enjoy dining experiences.
• Access to Hiltons Thrive Mental Wellness Hub and Intellect App.
• Flexibility so you can Thrive and make space for what matters most.
• Hilton Sydney pays above the HIGA:
  • Level 2 $25.23 $63.07 / hour (based on penalties super tips service charge where applicable)

Every Job Makes The Stay

In your new role as Food & Beverage Attendant at Hilton Sydney you will be responsible for creating a memorable guest experience by ensuring the outlet is run per the operating brand standards while meeting or exceeding the expectations of our guests by delivering exceptional and memorable service.

What will a day on the job be like

• No two days are the same in this role youll be directly impacting the guest experience working closely with an experienced team and delivering Food and Beverage service.
• You would be working alongside a multiskilled team within Food & Beverage department.
• Creating exceptional guest experiences in all interactions with our guests.
• Ensuring all guests receive a friendly warm welcome prompt attention along with quick efficient service.
• Assist guests as they are seated.
• Set up and maintain all service areas & stations with sufficient mise en place for the length of service.
• Ensure orders are promptly collected from the kitchen when ready and carried to the guests appropriately.
• Assist/undertake tasks of the barista or bartender.
• Undertaking general waiting duties for food or beverages or both including cleaning tables.
• Mixing a range of sophisticated drinks.
• Taking reservations greeting and seating guests.
• Demonstrate exemplary menu & product knowledge and be familiar with all items on menus available.
• Demonstrate responsible service of alcohol to all patrons at all times.
• Exhibit exemplary personal behaviour appearance and attitude.
• Ensure tables and chairs are correctly positioned for each seating and that all chairs seats and floor are spotlessly clean before the arrival of eachguest and to be maintained during service.
• Cooperate with Hilton Sydney regarding any requirement that is enforced in the interests of health safety and welfare at work.
• Possible physical duties;
  • Carrying plates of food
  • Carrying/pushing tables and chairs
  • Carrying trays of drinks and food
  • Carrying piles of linen
  • Carrying and polishing cutlery crockery and glassware
  • Clearing tables
  • Pushing trolleys
  • Reaching for racks and top shelves
  • Loading and unloading fridges and cupboards (i.e. carrying and bending)
  • Carrying beer slabs and wine cartons
  • Standing up to/or greater than eight hours

What are we looking for

• Must possess current and valid Responsible Service of Alcohol (RSA) Certification.
• Previous work experience in Hospitality or Customer Service is desirable.
• Previous food hygiene experience is desirable.
• Completed tertiary qualifications in Hospitality Management are desirable.
• Electronic Ordering Systems experience is desirable.
• Cash handling Experience is desirable.
• A high level of interpersonal skills in both oral and written communication.
• Time management and ability to follow directions.
• Good communication skills.
• Committed to delivering a high level of customer service.
• Excellent grooming standards.
• Able to work on a rotating roster both day and night shifts involving late starts and early finishes.
• Must have valid Australian working rights (minimum 6 months).

EOE/AA/Disabled/Veterans