Hotel Manager - Waldorf Astoria Orlando
Hotel Manager - Waldorf Astoria Orlando
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Salary Not Disclosed
1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
Step into leadership at an iconic destination:
Waldorf Astoria Orlando a luxurious oasis nestled within the gates of Walt Disney World seamlessly blends timeless elegance with the vibrancy of Central Florida. With its awardwinning golf course worldclass spa and exceptional culinary experiences Waldorf Astoria Orlando offers a refined escape for discerning travelers from around the globe. This is more than a hotelits a benchmark of excellence.
As Hotel Manager youll play a critical role in preserving the legacy of the Waldorf brand while driving the daily operations of the property. Youll lead with purpose and precision to ensure an exceptional guest experience and optimal financial performance.
Key Responsibilities:
Lead direct and manage all hotel operations including but not limited to budgeting and forecasting strategic planning service initiatives balanced scorecard performance and company policy compliance
Respond to guest inquiries and resolve concerns with a focus on luxury service and Forbes standards
Champion team member engagement and development across all departmentscoaching scheduling evaluating and recognizing leadership and frontline team members
Oversee quality operational efficiency standards compliance guest satisfaction and service and financial measurements
Identify and correct gaps in performance productivity and efficiency
Support recruitment interviewing and training of toptier hospitality talent
Actively participate in hotelwide meetings and crossfunctional initiatives
What are we looking for
Basic Qualifications:
- Leadership experience in a Director level or Hotel Manager level role.
- 3 years luxury experience.
- Demonstrated track record of successful team leadership and operational excellence.
- Strong ability to drive guest satisfaction team engagement and financial performance.
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an awardwinning workplace culture ranking#2 Best Company To Work For in the support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- BestinClass Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- 401K plan and company match to help save for your retirement
- Employee stock purchase program (ESPP) purchase Hilton shares at 15% discount
- Debtfree education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- Career growth and development
- Recognition and rewards programs
*Available benefits may vary depending upon propertyspecific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Required Experience:
Manager
Employment Type
Full-Time
