General Manager of Service Operations

About Us:

EMCOR Services Scalise Industries a wholly owned subsidiary of EMCOR Group Inc. is a premier singlesource provider of Mechanical/HVAC and Plumbing services in Pennsylvania and West Virginia. From testing and servicing to complex construction projects EMCOR Services Scalise Industries uses their expertise trade knowledge and resources to provide clients with integrated construction solutions that help them stay competitive in todays market.

Position: General Manager of Service Operations

Job Summary:

EMCOR Services Scalise Industries seeks a General Manager of Service Operations in Lawrence PA. This position is responsible for operational and sales leadership within the PA and WV Service Groups. It requires the ability and desire to work in a fastpaced multitasked environment to ensure the highest quality of customer service is provided at all levels from sales maintenance/project execution and continued support. It also requires travel to branch office locations jobsites and customer facilities.

Essential Duties and Responsibilities

• Provides overall leadership for the PA and WV Service Groups. Manages goals and ensures department and company goals align.
• Implementation of programs designed to meet or exceed corporate objectives in the areas of revenue sales margin and operating income.
• Management of service operations according to an approved financial plan which includes operating expenses accounts receivable/collections manpower and inventory.
• Responsible to seek out bid/sales opportunities through client relationships network opportunities public/private postings and assigned bid opportunities.
• Supports and directs employees on safety practices and hazard communication in bidding processes.
• Works to ensure all aspects of service/project work are met safely on/under budget and on time.
• Monitors progress towards annual goals.
• Ensures contractual obligations are met and customer problems are resolved.
• Plans growth strategy and carries it out efficiently and effectively.
• Provides supervision and leadership to the department by providing guidance in mentoring and coaching individual development plans and setting goals and priorities for individuals.
• Ensures that effective performance measures are assigned and that employees are motivated to achieve and exceed goals in a professional prompt and quality manner.
• Organizes and develops an effective team to efficiently deliver service and to grow the business.
• Seeks quality individuals who have the necessary skills knowledge and experience needed for any open positions.
• Identifies areas where training and development will enhance the opportunity to meet current and future business needs. Periodically reviews subordinates performance finds areas of improvement and implements necessary development and training programs or other actions.
• Finds and implements opportunities for margin enhancement and manages department budget and profitability. Enforces margin structure for department monitors sales and margins looking for slippage.
• Develops growth strategies for the department with the President and CFO. Drives expansion of sales and customer base.
• Remains aware of the competition in the marketplace and is ready to react accordingly to changes.
• Oversee the preparation of estimates/proposals supporting and mentoring direct reports or other employees as needed. Assigns bidding opportunities in conjunction with staff talent and experience.
• Report on WIP (work in progress/forecasting) statistics at monthly financial meetings.
• Promotes a team atmosphere and builds loyalty for EMCOR Services Scalise Industries.
• Develops and maintains good working relationships with current clients; responsible for creating relationships with potential future clients.
• Oversees Service Managers Sales Representatives and guidance for field operations.

Qualifications:

• High school diploma or trade school certificate is necessary. A Bachelor of Science in management or mechanical engineering a plus.
• A minimum of five (5) years of practical facility management and operations experience in the Mechanical Industry.
• Minimum of three (3) years experience in a maintenance administrative capacity to include preventive maintenance and plant operation procedures manpower needs energy management and conservation and contract management is highly desirable.
• Ability to work with management systems and a variety of professional administrative and industry personnel.
• Sales experience a plus.
• Knowledge of industry standard practices for preventive maintenance.
• Effective communication skills both verbally and written.
• Organized detailed and able to prioritize tasks.
• Ability to adapt to ever changing priorities.

Please note: Job description summary requirements responsibilities and general functions are subject to change as required. All processes are reviewed throughout the year and changes are made as needed.

Notice to prospective employees:There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list positions at . Please check our open positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar an individual is contacted for services outside of EMCORs normal application process it is fraudulent.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

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Required Experience:

Director