GoodLeap is a technology company delivering bestinclass financing and software products for sustainable solutions from solar panels and batteries to energyefficient HVAC heat pumps roofing windows and more. Over 1 million homeowners have benefited from our simple fast and frictionless technology that makes the adoption of these products more affordable accessible and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeaps proprietary AIpowered applications and developer tools to drive more transparent customer communication deeper business intelligence and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our awardwinning nonprofit GivePower which is building and deploying lifesaving water and clean electricity systems changing the lives of more than 1.6 million people across Africa Asia and South America.
Position Summary
The Site Reliability Engineer (SRE) role is a hybrid position that combines elements of software engineering and systems engineering to ensure the reliability scalability and performance of applications and services. This role is responsible for designing and implementing automation monitoring and incident response processes that support high service availability. The SRE will work closely with both development and operations teams to drive best practices in infrastructure management reduce manual toil and enable continuous improvement in system stability and operational efficiency. The position plays a critical role in supporting our DevOps initiatives and improving the overall health of our production environments.
Essential Job Duties and Responsibilities
Partner with engineering DevOps and product teams to understand system requirements communicate reliability best practices and embed a culture of shared ownership. Strong communication empathy and influence are key to success.
Lead incident response efforts facilitate root cause analysis and drive continuous improvements postincident. Requires composure under pressure clear decisionmaking and the ability to bring teams together in critical moments.
Identify opportunities to reduce manual work by building and maintaining internal tools and automation pipelines. Emphasizes problemsolving initiative and a continuous improvement mindset.
Leverage DataDog to enhance system visibility improve alerting strategies and ensure observability across services. Requires proactive thinking a focus on enduser impact and the ability to coach teams on effective usage of monitoring tools.
Develop and maintain documentation including runbooks service readiness guides and knowledge articles to support operational excellence. Strong written communication and a focus on clarity are essential.
Collaborate with teams to support scaling initiatives and optimize system performance using datainformed insights. Requires strategic thinking collaboration and attention to longterm growth needs.
Required Skills Knowledge and Abilities
Solid understanding of the Software Development Lifecycle (SDLC) including source control defect tracking automated build systems and production control processes
Strong knowledge of CI/CD and DevOps principles tools and integrations
Handson experience with Amazon Web Services (AWS) including services such as DynamoDB CloudFormation CloudFront S3 Route53 Lambda and YAML configuration
Proficiency with containerization and serverless technologies
Experience with infrastructure as code tools particularly Terraform and Kubernetes
Strong understanding of observability concepts including tracing structured logging and metrics
Experience using application and infrastructure monitoring toolsspecifically DataDogto ensure system health and performance
Familiarity with designing and implementing selfhealing faulttolerant and autoscaling systems
Experience working with SQL and relational databases; familiarity with MongoDB Cloud Atlas is a plus
Proficiency with Git and source control workflows; understanding of change management best practices
Demonstrated problemsolving and analytical skills in fastpaced environments
Excellent verbal and written communication skills with the ability to explain complex technical topics to both technical and nontechnical stakeholders
Selfmotivated with a strong sense of ownership accountability and followthrough
$97000 $141000 a year
Additional Information Regarding Job Duties and Job Descriptions:
Job duties include additional responsibilities as assigned by ones supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities reassign or transfer job position or assign additional job responsibilities subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment perform the essential functions of the job or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career then we want to work with you! Apply today!
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.