Guest Relation Manager
Guest Relation Manager
Posted on :
06-05-2025
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1 Vacancy
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Job Description
Job Description:
Guest Relations Manager 5 Luxury Resort Neral and Ratnagiri Maharashtra.
Kish Hospitality Consultant seeks a seasoned Guest Relations Manager to oversee daily operations drive guest Relations and lead our client 5 resort in Neral.
Key Responsibilities:
1. Ensure exceptional guest experiences through personalized services.
2. Manage guest relations feedback and concerns.
3. Collaborate with departments (Front Office F&B Housekeeping) for seamless service.
4. Promote resort activities events and amenities.
5. Analyze guest satisfaction reports and implement improvements.
Qualifications:
1. Bachelors degree in Hospitality Management or related field.
2. 35 years of experience in a 5 hotel/resort as a Guest Relations Manager/ Duty Manager (Oberoi Taj ITC Marriott Hyatt Hilton)
3. Excellent communication problemsolving and interpersonal skills.
4. Fluency in English Marathi/Hindi a plus.
5. Flexibility to work weekends/holidays.
Salary Package 12 15 LPA
guest exeperince,guest relations,guest relation manager,front office,communication,guest experince manager,management trainee,interpersonal skills,gre,guest handling,duty manager,customer service,problem-solving,analytical skills,collaboration
Employment Type
Full Time
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