Community Association Manager
Community Association Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
USD 89000 - 91000
1 Vacancy
Job Description
Keystone Pacific Property Management LLC is a prestigious property management firm headquartered in Irvine CA with offices throughout Southern California Colorado and Idaho. Since 1982 we have led the way in providing superior customer care for our clients in plannedunit developments condos mixeduse commercial new project developments large scale onsite communities and masterplanned community associations.
We have excellent opportunities for experienced Community Association Managers to join our amazing team in our San Mateo office. If you are looking to work in a collaborative and supportive environment with an opportunity for continuous growth and development please read below!
Summary: Manages a portfolio of community associations. Performs office and nonmanual work directly related to the management of the general business operations of community associations under management. Primary duty includes the exercise of discretion and independent judgment with respect to matters of significance. Provides excellent customer service while interacting with internal and external customers including homeowners board members committee members and vendors. Must maintain client satisfaction and account retention.
Why Join Keystone
Keystone is a company dedicated to empowering our team members to improve peoples lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients.
As a member of our team your talents will be nurtured and your contributions will be supported in a valuebased environment that fosters the type of professional quality our customers have come to rely upon.
We provide an environment for people that nurtures leadership and promotes personal success and reward those who exceed expectations. We foster a culture of open feedback and continuous growth.
Were thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.
What We Offer:
- Competitive Salary
- Hybrid and Flexible working arrangements
- WorkLife Balance
- Opportunities for career growth
- Training and mentorship from successful leaders in the HOA industry
- Support for Continued Education
- Cell Phone Stipend
- Mileage Reimbursement
- Medical (HMO and PPO) Dental and Vision
- Flexible Spending Account
- Pet Insurance
- PrePaid Legal
- Employer Paid Basic Life/AD & D Insurance
- Voluntary Life and ShortTerm Disability Insurance
- Free Employee Assistance Program
- 401(k) Retirement plan with Company Match
- Financial and Health/Wellness Education
- PTO
- 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)
Essential Job Duties and Responsibilities:
- Manages all operations for a portfolio of community associations.
- Provides leadership and consulting with our clients on best practices regarding the management and oversight of their community.
- Creates agendas for and manages and runs monthly bimonthly quarterly and annual Board Meetings.
- Creates agendas for and manages and runs annual association owners meetings.
- Works extensively with the Board of Directors vendors contractors and homeowners within the various communities.
- Meets with Associations 12 times a week.
- Manages and assists in special projects.
- Creates budgets and manages financials for associations under management.
- Selects and supervises vendors performing services for the community.
- Ensures that homeowner assessments are paid on a timely basis and that appropriate action is pursued with respect to delinquent accounts.
- Complies with company policies and procedures.
- Responsible for Client Satisfaction and Account Retention.
- Practices and adheres to Keystones Core Values Mission and Vision.
- Any additional job duties as required by the supervisor.
Qualification Requirements:
- Must possess a valid Drivers License and maintain a clean MVR.
- Must have reliable transportation and the ability to drive to and from communities.
- Strong knowledge of the HOA industry.
- Excellent client service orientation. Responsive followup and closes the loop with clients.
- Strong computer skills. Proficient in MS Office TEAMS Outlook Word Excel PowerPoint and HOA software experience.
- Strong attention to detail.
- Ability to maintain a positive attitude.
- Possess strong leadership and collaboration skills.
- Excellent interpersonal influencing and relationshipbuilding skills.
- Ability to win and maintain the confidence of boards of directors of associations served.
- Strong verbal and written communication.
- Effective organizational and time management skills. Ability to manage multiple tasks and priorities and meet deadlines.
- Demonstrated strengths in working independently and in a team environment.
- Must be able to attend and participate in evening meetings.
- Must be flexible and able to perform work after hours during the week and participate in the weekend oncall rotation program.
Education and/or Experience:
- 3 to 4 years of experience in an HOA management role.
- 2 to 3 years of experience in customer service.
- CAI or CACM Certification(s) a plus.
- Bachelors Degree preferred.
- High School Diploma or GED required.
Work Environment:
The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Ability to drive to communities.
- Ability to sit stand and operate business equipment.
- Typical office environment with lowlevel noise exposure.
We invite you to view our LinkedIn Instagram and Facebook to get an inside look at what Keystone is all about! Check out our website at . Click on Careers and stay connected!
Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system send an email to for assistance. Please include a description of your requested accommodation your name and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the online application system by individuals with disabilities.
Keystone Pacific Property Management LLC is an equal opportunity employer. All applicants will be subject to a Background Check.
Required Experience:
Manager
Employment Type
Full-Time
