Senior Director, Network Operations

About The Position 

The Senior Director Network Operations will provide direct support to COOs and Regional Directors of Operations driving attendance and enrollment outcomes within a specific portfolio of KIPP regions. This role is a perfect position for a seasoned COO or networklevel Director of Operations with a proven track record of driving results through others and who is now ready to make a wider impact on outcomes across KIPPs national school network. The Senior Director Network Operations will report to the Vice President Network Operations and will set the bar of excellence build capacity and hold regional leaders accountable to results primarily focused on the areas of chronic absenteeism student retention and enrollment. This individual will need to be able to build strong relationships with network leaders and build credibility with key stakeholders by learning the needs of regions and schools and delivering differentiated support that meets them where they are.  

Responsibilities 

Achieve Annual Operations Goals (Chronic Absenteeism Student Retention and Enrollment) for Portfolio of KIPP Regions  

• Ensure regional and school ops leaders have aligned and ambitious goals and focused roles and responsibilities  

• Support in the development and adoption of monitoring tools to effectively track progress to goals  

• Monitor portfolio and schoollevel progress and performance this will include regular tracking and data collection to monitor progress and improvement 

Coach Toward the Bar of Excellence in Chronic Absenteeism Student Retention and Enrollment One KIPP Implementation 

• Provide direct support and coaching to a core subset of KIPP COOs and Regional Directors of Operations  

• Annual/quarterly/monthly planning with individual network leaders with a focus on driving results in a set of shared measures (attendance student retention enrollment).  

• Author and compile highleverage resources for network leaders to utilize (i.e. turnkey PDs trackers templates etc.) that not only serve as model of excellence but also provide a direct valueadd to the network 

• Build and utilize tools and systems to observe and provide feedback on core standardized ops practices 

• Provide networkwide training on core leader moves  

• Develop and implement intervention plans for regions that are significantly offtrack from their Ops Anchor Metric goals 

• Support hiring and onboarding of seniormost ops leader in regions in their portfolio 

Coordinate Sharing and Learning Across the Network  

• Cascade best practices and learnings from KIPP Foundation bestinclass systems and processes to portfolio regions 

• Work to identify trends in needs across portfolio regions and where KIPP Foundation resources can be best leveraged to improve results

Qualifications :

Skills and Mindsets 

• Mission & Student Focus: Demonstrates passion and commitment to KIPPs mission and possesses the desire and ability to uphold KIPPs core values (Focus on Excellent Results Collective Impact and Courageous Action)   

• Achievement and Outcomes Orientation: Demonstrated record of setting ambitious goals and achieving them with consistency. Invests in developing teammates skills and mindsets to address gaps in achieving team growth; determines what quantitative and qualitative data are most relevant to their goals and supports the team in creating and monitoring systems for collecting reviewing and acting upon data to drive outcomes; able to monitor progress communicating status to the right stakeholders and adjusting plans and use of time to ensure systems are yielding desired outcomes.  

• Effective Teaming & Stakeholder Management: Has the interpersonal diplomatic relationship building and communications skills necessary to develop successful working relationships with diverse constituents to deliver results; evolves and adapts plans and approach with diverse stakeholders to drive results; excellent communication skills with an aptitude for translating complex information into a clear and persuasive narrative; convinces others by identifying benefits for all.  

• Change Management and Communication: Effectively articulates case for change through clear and compelling presentations and translates this into actional plans.  Effectively tailors communications and engagement approach for different audiences to deepen investment and drive actions and behavior change that would lead to orgwide goals; acts as a champion for change with crossteam stakeholders.    

• Continuous Learning: Engages in the work of personal development at working knowing that personal development is ongoing and vital to their personal and professional success; hold themselves accountable to evolving growing learning and unlearning in ways that improve results for students adults and the larger community. 

• SelfAwareness: Practices selfawareness at work understanding that it is foundational to leading self leading people and leading results; uses reflection selfunderstanding and feedback to grow and persist through challenges and as a result are cognizant of the impact of their behavior on others and intentional about the decision to adjust or not adjust their behaviors.  Displays an owners mindset by taking ownership of successes and failure.   

Experience & Qualifications 

• 3 years as Chief Operations Officer or networklevel operations leader in a K12 organization 

• Track record of driving exemplary outcomes in key operation measures: enrollment student retention and chronic absenteeism and other related school and regional operations performance areas 

• Proven ability to coach adults effectively and plan and professional development with a clear focus and impact;  

• Comfort with a dynamic fastpaced environment of high energy rapid change and ambiguity  

• Demonstrated passion for achieving the educational mission of the organization

Additional Information :

Work Conditions 

• Travel requirements: 10%20%

• Fulltime Exempt role 

Location 

It is preferred but not mandatory for this role to be based out of a KIPP Foundation office. This role also has the option of working from a remote office fulltime. KIPP Foundation offices are in NYC and Chicago. 

Compensation and Benefits 

In compliance with local law we are disclosing the compensation or a range thereof for roles in locations where legally required. Actual salaries will vary based on several factors including but not limited to external market data internal equity and relevant experience. The salary range for this position is $150000 $181000. In addition KIPP Foundation provides a variety of benefits to employees including: 

• 25 holidays for 18 days additional flexible PTO days (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5). 

• 100% paid parental leave 

• 100% coverage of the premium for employee and 75% for employee familys medical/dental/vision plans. 

• Wellness benefits such as fitness reimbursements discounted tickets to theme parks/attractions backup care support for children and adults/elders and our employee assistance program 

• Finance Security benefits include such as a 401K retirement plan with 4% match employersponsored legal plans life/disability insurance and flexible spending accounts 

KIPP Foundation embraces the opportunity to build a workforce that reflects the diversity of the students and communities with whom we work and the world thats around them. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit without regard to race color religion national origin gender sexual orientation gender identity or expression age mental or physical disability and genetic information marital status citizenship status military status protected veteran status or any other category protected by law. 

Remote Work :

Yes

Employment Type :

Fulltime