How Youll Make an Impact:
- Oversee and manage the daily operations of an AllYouCaretoEat (AYCTE) residence dining program ensuring a high standard of quality safety and service.
- Lead and motivate a diverse team in a unionized environment maintaining positive labour relations and ensuring compliance with collective agreements and workplace policies.
- Deliver exceptional customer service and maintain strong client relationships
- Design and execute marketing initiatives and customer engagement strategies to promote dining services drive participation and enhance student satisfaction.
- Create a welcoming inclusive home away from home environment for students through personalized service thoughtful programming and communitybuilding initiatives.
- Foster meaningful student interaction engaging with students regularly to gather feedback build rapport and enhance the overall dining experience.
- Manage and support allergy and nutrition programs ensuring proper communication training and resources for students and staff
- Work collaboratively with Residence Life and campus partners
- Ensure ongoing client satisfaction and maintain a strong partnership with stakeholders.
- Continuously evaluate and improve service delivery operational efficiency and program offerings to meet the evolving needs of the campus community.
- Manage financial performance of the residence dining program ensuring alignment with budgetary goals and operational efficiency.
Qualifications :
What Youll Need to Succeed:
- Postsecondary education in Hospitality Business or related field with 35 years of progressive leadership experience in food service operations.
- Leadership experience in a university or college environment
- Experience managing in a unionized environment with strong knowledge of labour relations and collective agreements.
- Proven success in budget management including labour and food cost control inventory oversight and financial reporting.
- Experience managing an AllYouCaretoEat residence dining program is considered a strong asset.
- Strong customer service and client relationship skills with a passion for creating a welcoming studentfocused dining experience.
- Knowledge of nutrition and allergy management including regulatory standards and best practices in communication and accommodation.
- Excellent interpersonal organizational and leadership skills with the ability to collaborate effectively with campus and residence life stakeholders.
Additional Information :
What Makes Sodexo Different:
Working with Sodexo is more than a job; its a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition we offer:
- Flexible work environment
- Competitive compensation & great employee benefits
- Training and development programs
- Countless opportunities for growth
- Corporate responsibility & sustainability
- An awardwinning employer for Sustainability Diversity & Inclusion Corporate Social Responsibility and much more. View Sodexos latest awards here
- And so much more!
Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin race religion ethnic group age disability gender sexual preference sexual or gender identity status as a veteran or any other federal provincial or local protected class.
We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.
Sodexo is committed to providing a safe and healthy working environment for our team members customers clients contractors business partners guests and members of the public with whom we regularly interact. We require that all new hires in hospitals long term care facilities and senior homes to be fully vaccinated against COVID19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.
Thank you for your interest in Sodexo.
Please note that only those candidates under consideration will be contacted.
Follow us on social media to see firsthand what we are all about!
Instagram: @SodexoCanadaCareers
Twitter: @SodexoJobsCA
LinkedIn: Sodexo Canada Careers
Facebook: Sodexo CA Jobs
SodexoSJG
Remote Work :
No
Employment Type :
Fulltime