Sr. Manager, Growth Planning / Conferences Future Planning

About this role:

Responsible for preparing us for our future audience targets and the rapid growth of our Destination Conferences through long term venue and space planning. This includes ensuring program audience and exhibitor needs can be accommodated in future venues supporting capacity analysis and supporting all key Conferences attributes.

The successful candidate will be motivated by the opportunity to influence change through creative problem solving. After thorough research this candidate will bring something to the table: a new perspective a novel idea a suggestion that requires buyin and independently develop the idea and all contributing factors in a holistic way to drive stakeholder buyin and an outcome that could shape our business model.

The candidate will take ownership of the endtoend processes for all conference growth related workstreams with a specific focus on stakeholder engagement and project management to offer clear pathways to completion. The successful candidate will be motivated by the opportunity to influence change through creative problem solving and strategic analysis The candidate will align with key stakeholders to successfully manage the decision factors research solutions support datadriven analysis and support the future direction of the business. This person will drive the decisionmaking process understanding what is required for the endtoend conference experience for internal and external stakeholders & recommend effective solutions to allow for continued conference growth.

As part of onboarding process within the first 12 months there will be a conference delivery requirement to lead the planning and onsite logistics of a Destination Conference. This will allow the candidate to gain critical business insights and demonstrate operational awareness of the broader functions this role is ultimately supporting for Gartners longterm growth planning strategy.

Primary responsibilities:

• Project manage specific growth workstreams in a global setting supporting conferences in APAC India Brazil Dubai UK Spain & North America.
• Development a project plan to drive timelines and track progress of workgroups contributing towards the workstream completion. Lead and hold team accountable for individual contributions.
• Research and engage with new venues and convention centers and identify campusstyle and pavilion opportunities for exploratory searches of the best potential options within the program current and future state goals.
• Identify the opportunities aligned with the Future Growth Strategy for each unique conference and make targeted recommendations after thorough analysis of key decision drivers. Research all elements of the recommendation to prepare comprehensive executive briefs.
• Prepare experience reviews with detailed recommendations factoring in the attendee journey sponsorship needs catering keynote delivery revenue opportunities hotel room demand transportation destination airlift etc.
• Catalog all findings in a standardized data set for comparison and leverage industry resources to expand knowledge base for potential options.
• Support capacity conference planning with Logistics team learning inyear challenges to offer futureyear solutions.
• Collaborate with several operations teams to support a tailored growth planning recommendation based on conference specific attendee behavior.
• Partner with the Capacity Planning & Venue Strategy Teams to build out a capacity directory for all venues globally including session rooms meals and pavilions to enable consistency in capacity planning and evaluating suitability of options.
• Project Manage the determination of and progress tracking towards the maximum capacity for all venues globally for our delivery model taking into consideration attendee and exhibitor growth projections as well as venue contracting in order to support longterm planning and venue selection.
• Analyze space utilization and attendee behavior of member lounges 1:1s and registration to determine optimal space requirements / capacity and enable effective space planning.
• Develop strong relationships with internal and external key stakeholders to ensure quality standard are maintained company expectations are met and lines of communication are open.
• Exceptional project management including ownership and adherence of timelines and templates and accurately track and evaluate results on overall project goals.

Qualifications:

• Experience: 57 years of professional business experience with a focus in project management. Background in hospitality or in Conference and largescale event management is essential.
• Qualifications: Being extremely detailed and forward thinking with strong project management skills are essential. Corporate or Tradeshow events knowledge is helpful e.g. understanding of floor plans logistical challenges attendee behaviors destinations etc.
• Exceptional problemsolving capability: You have a proven track record of solving complex problems thinking creatively and using data to tell a story and drive change
• Technical skills: You are highly proficient in Microsoft Excel & PowerPoint and can create and maintain complex worksheets and roll ups independently. Ability to prepare polished executivelevel presentations that drive strategic decisions for change is a key attribute for this role.
• Detail oriented: You have a critical eye for details and can effectively analyze/interpret complex data and communicate it out to the necessary audience in ways that are easy to understand.
• Fastpaced: You operate with a sense of urgency and can excel in an executionfocused environment that requires fluid project work.
• Drive / Selfsufficiency: You have a demonstrated ability to own a problem and aggressively drive from problem statement to solution in a selfsufficient capacity even in a matrixed environment
• Communication skills: You are an excellent and structured verbal and written communicator with effective presentation and platform skills
• Executive presence: You can effectively summarize and present attendee projection findings and how it translates to a venue and future opportunity to your manager and other senior Gartner associates
• Strong core values: You demonstrate integrity collaboration a nolimits mindset objectivity and consistent results using global best practices.
• Insight & Creativity: You see data as a story puzzles as opportunities and can bring out of the box solutions in a structured environment.
• Education: Bachelors degree preferred
• Travel: Expected travel 15%

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