SPA receptionist
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Job Description
Reporting to the Leisure Manager you will be the first point of contact for guests entering our Spa and Fitness Centre creating a lasting first impression. Youll warmly welcome and farewell all Spa clients hotel guests and gym members ensuring every interaction is personal and memorable. Working alongside a passionate and talented team youll help deliver exceptional experiences that reflect the Movenpick brand. With a proactive approach youll anticipate guest needs and support the smooth operation of our facilities. Your positive uplifting energy and genuine connection with guests help foster a safe inclusive and welcoming environment for all.
You key responsibilities will include:
- Assist all visitors to the Spa and fitness center each time delivering an amazing guest service experience
- Manage inquiries & treatment bookings
- Upsell products and services effectively providing solutions to meet the needs of our guests
- Ensure this outlet is kept immaculate at all times including gym & pool areas and treatment rooms.
Qualifications :
REAL PLACE REAL PEOPLE
Whilst talent and attitude are our primary requirements you also have:
- Proven experience in either a guest service beauty or fitness environment
- Exceptional personal presentation
- Articulate communication skills
- Strong attention to detail and ability to effectively manage multiple tasks at any given time
- The ability to work rostered shifts across a 7 day roster including early mornings.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
