Enrollment Manager
Enrollment Manager
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$ 47834 - 55000
1 Vacancy
Job Description
Enrollment Manager
Work type: On Campus
Location: Normal Illinois
Division Name: Academic Affairs
Department: Office of International Engagement
Job Summary
The Enrollment Manager is responsible for the oversight and dissemination of enrollment data and processes for ISU to support international units on campus. This position develops and maintains relationships with key internal and external stakeholders to assist students and enhance their enrollment experience at Illinois State University.
Additional Information
The Office of International Engagement (OIE) comprises seven units that operate interdependently to serve varied populations and achieve institutional goals.
University Benefit Highlights:
Insurance benefits including health dental vision and life
Retirement and supplemental retirement planning options
Tuition waiver benefits available to staff as well as their eligible dependents
Paid holiday/administrative closures during Thanksgiving and Winter Breaks
Paid benefit time
For more University Benefit information: regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here Rate / Pay Rate
$47834 $55000 annual
Required Qualifications
- Bachelors or equivalent degree in business communication education humanities public relations social sciences or a field related to the position
- Two years of professional work experience in admissions records registration and/or closely related experience within an educational setting
Note: A Masters degree in an area consistent with the duties of the position may be substituted for one year of work experience - Experience using customer relationship management (CRM) tools and data systems to generate accurate reports
- The following skills and abilities:
a. Demonstrated ability to work with a team
b. Ability to develop and maintain effective working relationships
c. Excellent interpersonal oral and written communications and organizational skills
d. Computer and electronic communication literacy specifically knowledge and ability to work with Microsoft Excel
e. Ability to exercise discretion in handling sensitive and confidential information
Preferred Qualifications
- Experience working with SalesForce Slate and Terra Dotta
- Experience serving as a Designated School Official (DSO)
- Experience working in a diverse work environment
- Ability to conceptualize organize analyze and interpret data complex rules and regulations to resolve difficult situations
- Ability to interpret work related documents policies and procedures
Work Hours
Core Hours: 8:00am4:30pm Monday through Friday
Functional Expectations
Must be able to complete the following with or without a reasonable accommodation:
- Remain at a workstation for extended periods
- Move about in various locations on and off campus as needed to complete daytoday work
- Effectively communicate on a daily basis
Proposed Starting Date
July 2025
Required Applicant Documents
Cover Letter
Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on Apply
Optional Applicant Documents
Resume
Transcripts See Special Instructions to Applicants for additional options
Certification of Retirement Annuity
Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on Apply
Special Instructions for Applicants
Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.
Please fully complete the entire application including but not limited to the education and work history portions. Be specific on your work history including employment dates (if parttime you must list the number of work hours) and duties for all positions held. Applicable parttime work experience will be considered toward qualifying for this position; however it will be converted to a fulltime equivalency to determine combined length of experience. Please do not put see resume in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.
College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.
To be eligible for Veterans Preference points on the exam appropriate military service documentation such as a DD214 must be submitted prior to the application deadline.
Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:
Fax: 309.438.0011 Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal IL
The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position you will receive a score calculated based on your education and experience and your name will be placed on the active employment register by exam score. After the application deadline the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.
Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired outofstate candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois drivers license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.
Contact Information for Applicants
Kira Shelton
Human Resources
(309)
Important Information for Applicants
This position is subject to a criminal background investigation and if applicable an employment history review based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309). The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system please call Human Resources at (309).
Department
Office of International EngagementThe Enrollment Manager is responsible for the oversight and dissemination of international student admission and enrollment data. This position coordinates with key internal and external stakeholders for reporting and data integrity needs.
Current Opportunities
Department
Office of International EngagementThe Enrollment Manager is responsible for the oversight and dissemination of international student admission and enrollment data. This position coordinates with key internal and external stakeholders for reporting and data integrity needs.
Required Experience:
Manager
Employment Type
Full-Time
