Job Description Summary

Job Description

Roles and Responsibilities

• Lead development activities for cost platforms like Prodigy and Keystone supporting various business processes of cost estimation cost project management and cost insights analytics.
• Available to quickly respond and resolve critical service outages severely impacting consumers
• Establish performance baseline capacity thresholds correlate events and define monitoring/alerting criteria
• Develop automated solutions to address potential problems before they result in a service interruption
• Provide impact assessment and mitigation plan for changes going into the production environment
• Investigate root cause of severe and systemic outages identify corrective actions and apply across the enterprise
• Develop availability measures that align with consumer experience to accurately assess the usability of crucial services
• Build capacity models to baseline transactional load compared to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages
• Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages
• Analyze failure points in services to model risk level and resolution steps if failure occurs. Assist in driving architecture enhancements into system to mitigate potential failure points
• Programmatically monitor for and remediate configuration drift of critical devices
• Develop response plans to potential failure points and evaluate effectiveness during planned tests
• Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture
• Provide technical coaching and direction to more junior teammates

Education Qualification

• Bachelors degree from accredited university or college with minimum of 4 years of professional experience OR Associates degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience
• Minimum 3 years of professional experience in Application Development.
• Note: Military experience is equivalent to professional experience

Eligibility Requirement:

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job.

Desired Characteristics

• Demonstrated experience scripting or developing software and services for the cloud Ruby Python Go Java .NET etc.
• Obsessive about uptime availability and reliability while being proactive about everything
• Strong understanding of cloud computing including security usage scenarios and infrastructure basics
• Excellent knowledge of common operating systems (Unix/Linux Windows)
• Extensive knowledge of network protocols (TCP/IP SNMP FTP syslog TFTP etc.)
• Experience managing version control systems such as Git
• Experience deploying and managing infrastructure on public clouds such as AWS or Azure
• Experience using an automated configuration management system (Terraform Chef Puppet Ansible Salt etc.)
• Excellent knowledge of Network Management (SNMP MIB)
• Experience with configuring customizing and extending monitoring tools (Datadog Sensu Grafana Splunk)
• Excellent knowledge of TCP/IP networking and internetworking technologies (routing/switching proxy firewall load balancing etc.)
• Enthusiastic to find ways to make customers successful
• Ability to work well within small team focused on rapid delivery of results
• Passionate about continuously learning and able to quickly adapt and pivot to win in dynamic environment
• Comfortable with empowering colleagues and inspiring others to be their best
• Ability to deliver results in a rapidly changing dynamic environment

This role requires access to U.S. exportcontrolled information. Therefore for applicants who are not asylees refugees lawful permanent residents or U.S. Citizens (i.e. not a protected individual under the Immigration and Naturalization Act 8 U.S.C. 1324b(a)(3) otherwise known as a U.S. Person) final offers will be contingent on the ability to obtain authorization for access to U.S. exportcontrolled information from the U.S. Government.

Additional Information