Dispatcher
Dispatcher
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you the type of person who enjoys providing a highlevel of customer service Then Spitzer Toyota of Monroeville wants YOU as we continue to build a team of dedicated professionals striving to learn grow and achieve more! As a Dispatcher you will be responsible for maintaining a smooth flow of work to each technician monitoring timely completion in work process and ensuring that each item on the repair order has been thoroughly completed before returning the vehicle to the customer.
While you take care of our customers we will take care of you!
FULLTIME BENEFITS:
- Flexible work schedule 5 day work week!
- Ongoing training with Spitzer University
- Opportunities for advancement we love to promote from within the organization!
- 401K with a 5% employer match
- Medical dental and vision insurance
- Generous paid time off 80 hours after 1 year of service
- Paid uniforms Name Badges and Business Cards
- Employee assistance program
- Voluntary benefits include: life insurance short and longterm disability accident coverage hospital indemnity companypaid life insurance with medical coverage and HSA with employer contribution
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assign work to technicians according to their skill level and have work outlined on repair order performed at the time promised to the customer
- Followup on the work in progress inform service advisors ahead of time if time promised to customer cannot be kept and advise shop foreman if assistance becomes necessary
- Prepare to give accurate estimates of time of completion for each repair order written and to advise if vehicle is to be completed before or after original estimate
- Maintain shop capacity control and advise service advisors of capacity status throughout the day
- Receive original and duplicate copies of all repair orders from service advisor to record work in DMS
- Receive hard copy of repair order from technician when work is completed and give to service advisor
- Maintain housekeeping standards in the shop technicians bays and service parking lot
- Maintain service tools and equipment and report to service manager if repairs or replacements are needed
- Other duties assigned if needed
Employment Type
Full-Time
