Adventureland Park - Retail Team Member

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the countrys largest and most prestigious venues including: National Historic Landmark Kennywood Park Americas Oldest Amusement Park Lake Compounce the worlds first ever Cartoon Network Hotel Best Family Theme Park Dutch Wonderland and a variety of other familyfriendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos one of the leading global operators with more than 60 different assets (theme parks zoos and marine parks water parks and other attractions) spread out over various countries across Europe North America the Middle East and Australia.

We are currently looking for a:

Roles & Responsibilities:

• Welcome and greet all guests with a smile as they enter retail locations
• Initiate conversations with guests and assist with any questions they may have regarding our merchandise or souvenirs
• Maintain a general knowledge of all available merchandise to assist guests with questions regarding our products
• Maintain knowledge of current sales and promotions; promote these events to prospective guests
• Attempt to increase revenue by utilizing various sales techniques such as suggestive selling or upselling
• Resolve guest concerns in a courteous and prompt manner
• Operate all POS equipment accurately to finalize all purchases
• Ensure merchandise is well stocked organized and presentable for our guests
• Ensure the retail locations are clean and safe for our guests
• Refold or rehang clothing items as necessary
• Assist managers and supervisors with monitoring inventory control methods
• Process and return damaged merchandise in accordance with company policies
• Operate mobile retail carts when applicable
• Rotate food and beverage products according to department standards and in compliance with health code regulations
• Safely and properly use a step ladder to reach higher shelving
• Remain vigilant for possible theft from guests or other employees
• Notify leadership when supplies are running low such as printer paper ink pens trash bags shopping bags etc.
• Report maintenance or safety concerns to a supervisor or manager in a timely manner
• All other duties assigned by leadership

Education & Experience:

• No education required
• Previous retail experience is helpful but not required

Language: Ability to read write and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 16 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule including evenings weekends and holidays
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Must possess exceptional customer service skills with an ability to resolve questions problems issues and concerns in a positive and professional manner
• Ability to positively engage with guests to promote sales and customer satisfaction
• Previous experience with Point of Sale (POS) technology and PCI compliance a plus
• Ability to follow direction multitask and work as part of a team as well as independently

Physical Requirements:

• Ability to stand walk and remain on feet for majority of the workday
• Ability to frequently stoop twist kneel bend squat or reach above shoulders
• Ability to use a step ladder in a safe and proper manner
• Ability to carry push pull lift and hold objects weighing 40 pounds or more

Working Conditions:

• This role will be based in one or more retail locations throughout the park with exposure to both indoor and outdoor environments
• Frequent exposure to the variable outside temperatures including high heat cold direct sun humidity dust rain snow ice and other weather conditions
• Some exposure to dust and chemical cleaning agents

Team member benefits:

Working at Adventureland Resort is about making people happy! Its about being independent and having fun making new friends and earning extra money while doing so. As a Adventureland Resort employee you can be the smiling face that makes a great first impression for incoming guests a cook that serves up tasty treats and culinary delights a lifeguard who soaks up the sun while keeping guests safe or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits:

• Flexible schedule

• Ability to crosstrain and learn unique skills across various departments

• Free admission to Adventureland Theme Park/Waterpark and all Palace Entertainment parks on your days off

• Invitations to exclusive companysponsored employee events throughout the season
  
  

Weve got great jobs for people just starting out in the workforce looking for a second job or staying active after retirement. If you want a fun flexible job with an innovative company look no further than Adventureland Resort. Apply today!

Do not miss the chance to spark your career now!