Travel Insurance Customer Care Professional
Travel Insurance Customer Care Professional
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Job Description
About Us
AIG Travel Guard is an industry leader providing insurance and assistance services to both leisure and business travelers worldwide. We offer competitive salaries great benefit packages and generous paid time off.
Job Details:
- No outbound or cold calling all inbound call handling
- Full Time including rotating weekends.
- Second shift hours available with night & weekend shift differential pay.
- Starting salary $18 to $19 per hour or more based on experience
- Hybrid work model
- Location: Stevens Point WI and Houston TX Only
- Estimated Travel Percentage (%): 0%
Relocation Provided: No
Job Description:
The World Service Center handles incoming calls from travelers and travel advisors interested in learning about our products that may result in an insurance quote or policy sale. Our professional staff utilizes a consultative sales approach to learn about the travelers needs and recommend an appropriate product to protect against risks associated with their upcoming travel. The sales representative will educate customers on what travel insurance is along with the benefits and coverages of the products designed to support the clients unique travel plans.
Job Requirements:
Key qualities that we are seeking include:
A record of providing outstanding customer service (1 years preferred)
Excellent verbal and written communication skills
Must be able to meet state and/or provincial licensing requirements to sell insurance
Proven experience in sales is beneficial
Ability to respond to high end clientele with professionalism
High School Diploma or equivalent required
Enjoy benefits that take care of what matters
At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most farreaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver everbetter solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements diversity and inclusion learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .
Functional Area:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
