Crisis Intervention Specialist (CIS)
Crisis Intervention Specialist (CIS)
Posted on :
06-05-2025
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1 Vacancy
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Job Description
Position Description
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services community programming and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation engagement and health equity HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Position Overview:
Under the direction of the Holistic Assistance Response Team (HART) Operations Manager and Assistant Operations Manager the Crisis Intervention Specialist (CIS) works in partnership with the HART EMT to form the Response Team. The CIS is responsible for assessing and providing information resources strategies and outreach to individuals experiencing social welfare mental and/or behavioral health issues. The CIS engages in informed decisionmaking using best practices in crisis response and make linkages to services. The CIS provides the appropriate level of response and intervention that includes but is not limited to safely and actively engaging community members in nonenforcement strategies and tactics such as deescalation harm reduction and trauma informed care. The CIS may transport and/or arrange transportation services for community members in need.
Duties & Responsibilities:- Respond to calls for nonemergency community care and social concerns and provide onsite response that includes screening and assessing an individuals physical mental and social condition to determine stabilization and level of care needed.
- Aim to resolve needs onscene using active engagement strategies and tactics to assess the community members needs mitigate risk and potential issues and link to appropriate resources for followup with the goal of longterm selfsufficiency.
- Maintain community members confidentiality except when the individual has granted consent and/or in instances of imminent harm to self or others and/or where required to report by law.
- Maintain a collegial working relationship with dispatch and other first responders and collaborate to make informed decisions related to best practices for crisis management determination of need for immediate transport for care and consideration for responding to incidents involving a minor.
- Transport community member and/or arrange transportation to services as needed and appropriate.
- Ensure all documentation is completed accurately in detail and submitted before end of shift.
- Perform daily vehicle inspection check equipment and supply checks to ensure all are in good working condition before and after shift.
Harris County is an Equal Opportunity Employeryou need special services or accommodations please call (713)or email.
This position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.Requirements
Education:
- High School Diploma or equivalent
Experience:
- At least three (3) years of experience in crisis intervention or mental health services field
- Current Texas Drivers License (upon hire)
Knowledge Skills and Abilities:
- All CIS employees are to complete all required HART training and continued education as assigned.
- Ability to coordinate activities closely with others in stressful situations.
- Ability to effectively communicate Verbal / Written English.
- Ability to take direction and adapt to changing situations/job duties.
- Ability to deescalate complex situations by using Trauma Informed Care and harm reduction practices.
- Must possess the ability to write simple correspondence or reports.
- Must possess the ability to effectively present information in oneonone and small group.
situations to other employees and/or managers. - Must have a clean driving record.
Core Competencies:Organizational Leadership
- Understands the organizational mission
- Understands ethics and public good; is concerned with public trust
- Demonstrates respect for the opinions and beliefs of others
Collaboration
- Contributes to an inclusive workplace where equity diversity inclusion and individual differences are valued and leveraged to achieve the vision and mission
- Demonstrates a sense of responsibility for the success of the group
- Collaborates with others to improve quality and address needs
Innovation
- Ability to adapt to change
Interpersonal Abilities/Personal Characteristics
- Treats others with courtesy sensitivity and respect
- Behaves in an honest fair and ethical manner
- Assesses and recognizes own strengths and weaknesses
- Uses sound judgment
- Selfmotivated
- Organizes and maintains work environment to allow for maximum productivity
Communication
- Communicates clearly and effectively both orally and in writing
NOTE:Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentationbutONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.Preferences
Education:
- Bachelors degree in social work Public Health Human Services Psychology or other health related field
Languages:
- Bilingual (Spanish Chinese Mandarin Korean Vietnamese Hindi)
General Information
Position Type and Typical Hours of Work:
- This is a fulltime position.
- Schedules may vary during the hours of 6am 10pm; however days and times may change and will involve working evenings weekends and possibly holidays due to the nature of the work and community engagement events.
- Days and hours will depend on the needs of the community and division.
Work Environment:
- This position involves both a professional office environment and fieldbased responsibilities. It requires flexibility adaptability and a balance between office work and outdoor activities with the potential for varying weather conditions.
Physical Demands:
- Must be able to lift up to 50lbs have the ability to stand bend and or sit for extended periods of time.
Work Location:
- Harris County Public Health: Community Health & Violence Prevention Services Division 1111 Fannin St. Houston Texas. 77002.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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