SLP Specialist, SLP Cluster - South 1

SLP Specialist (Level 4) SLP Program SWA (Ship with Amazon)
Job Description : INSLP (Security & Loss Prevention) is hiring an SLP Specialist to support growth of SWA (Ship with Amazon) business and help preventing losses via identification of abusive entities both external (shippers customers) and within internal Amazon network.
The primary objective of the SLP Specialist is to provide security services investigation and asset protection in designated area of responsibility assist in mitigating product loss and maintain customer satisfaction in accordance with INSLP guidelines and policies. The role is crossfunctional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. SLP Specialists daytoday activities involve planning organizing coordinating implementing and executing process and procedures laid down by the organization and the SLP function.
As a part of the SLP SWA program the SLP Specialist is required to deep dive into the claims raised by external shippers and conduct endtoend investigation across customer DA/network and shipper to identify the abusive entity. SLP has outlined frameworks for investigation with SWA business team and the SLP Specialist is expected to work towards controlling shipper reimbursements. Along with primarily supporting on claim investigations the SLP Specialist will be required to provide onground intel useful in uncovering abuse MOs. In order to ensure network integrity the SLP Specialist will be required to conduct risk assessment and process audit for the respective sites and work in accordance with the security policies and guidelines. The SLP specialist will also work closely with other regional SLP POCs to monitor and drive loss targets for ageing concessions.
Base location is out of Bangalore and the SLP specialist should be open to travel within South region basis loss trends on casetocase basis.


Key job responsibilities
Security Operation
Implementation and followup of Loss Prevention Plan in SWA reimbursements

Audits and Compliance
Conducting SLP audits and implementing SOPs
Surprise check and reports at LM (Last Mile) stations and shipper facilities
Keeping the plans and SOPs updated
Periodical check of documentation
Adhering to SLAs metrics defined for the SLP SWA program
Process Improvement and Loss Prevention
Process review gap analysis and implementation of necessary improvements
Weekly monthly and quarterly assessments
Loss prevention reporting
Working on feedbacks received from internal and external stakeholders
Programmatic inputs to business team on reimbursement control
Recommending loss prevention initiatives based on onground intel
Loss Prevention Analysis and Investigation
Work closely with the SLP SWA LM and MM teams on investigation proceedings
Weekly loss trend analysis identifying defects / abusive entities and working towards loss reduction
Meeting the weekly investigation targets and submitting investigation reports
Sharing RCAs and PTG initiatives on shipper reimbursements and unmet goals


University degree or equivalent through experience and professional certification
A minimum of 710 years in Security and Loss prevention role law enforcement or securityrelated profession
Extensive and up to date knowledge of Shrink Management and Data Analysis
Experience in managing or coordinating security investigations of complex nature
Knowledge of information security processes and systems
Experience in security auditing




Loss Prevention experience
Experience in last mile logistics industry will be a plus
Investigation/Security related certification
Emergency Response / Crisis Management certification
Training & Development experience
Auditing and security investigations experience
Exposure to MNC culture and dynamics


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