Operations Support Coordinator - University Housing
Operations Support Coordinator - University Housing
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$ 46376 - 56624
1 Vacancy
Job Description
Job Summary
This position provides full administrative support to the PSS staff supports PSS functions such as building operations work order review coordination reconciliation training project management support leadership winter break and summer housing special event coordination student assistant program and other duties as assigned.
Department Summary
University Housing a unit within the Division of Student Affairs consists of Facilities Operations Housing Administration Custodial Operations Diversity and Inclusion and Residential Student Experience. University Housing provides a premier living and learning experience for over 8800 students in residence hall and apartmentstyle communities. University Housings mission is to create a diverse and engaging experience that inspires all residents to Learn by Living.
Key Qualifications
- Monitor and drive completion of work orders service requests call backs and email correspondences maintaining an eye on accuracy timeliness professionalism tracking and completeness within an open office environment.
- Perform the monthly or adhoc collection and organization of facility damage charges collaborating with relevant UH departments or other campus partners to ensure accurate and timely billing to student accounts.
- Oversee the daily management and maintenance of key and access control for UHs footprint working collaboratively with IT FMD UH leadership and any other campus partners or outside vendors to ensure operational functionality and accuracy including routine key core changes issuance tracking and collection of temporary keys or card reporting and as needed audits of all key boxes performing followup corrective measures as required.
- Create maintain and as needed provide training for the departmental access control systems and inventory programs as it relates to any UH access devices keys or lock boxes.
- Learn operate troubleshoot and evolve processes for software and hardware which support daily department activities. Act as first line of technical support for staff and residents collaborating with campus partners or vendors as needed to achieve solutions.
Education and Experience
- High school diploma or its equivalent. Type 45 wpm. Four years of general office support experience. (Training at a vocational school or fulltime college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience).
Salary and Benefits
Anticipated Hiring Range: $46376 $56624 Per Year
Classification Range: $46368 to $72864 per year
Factors in determining the appropriate compensation for a role include experience skills knowledge abilities education licensure and certifications and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position based on internal equity budget and collective bargaining agreements (when applicable).
Cal Poly offers a bestinclass benefits program including health dental and vision insurance retirement participation in the Public Employees Retirement System and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly
Cal Poly is a nationallyranked public university located in San Luis Obispo California and known for its Learn by Doing philosophy. Each year more than 20000 toptier students come to San Luis Obispo to put knowledge into action taking their learning outside the classroom as they prepare for careers in engineering agriculture science business humanities and the built environment. Cal Polys handson philosophy small class sizes and close studentfaculty mentorships result in graduates ready from day one to impact their communities California and the world. For more information visit .
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race sex color ethnicity or national origin. Consistent with California law and federal civil rights laws Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race sex color ethnicity or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal antidiscrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.
Cal Poly is a diverse community of individuals who represent many perspectives beliefs and identities committed to fostering an inclusive respectful and intellectually vibrant environment. We cultivate a culture of open dialogue mutual respect and belonging to support educational excellence and student success. Through academic programs student organizations and activities faculty initiatives and community partnerships we encourage meaningful engagement with diverse perspectives. As a higher education institution we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development faculty and staff training student mentorship and comprehensive support programs. At Cal Poly excellence is built on merit talent diversity accessibility and equal opportunity for all.
Supplemental Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as to satisfactorily complete the background check may affect the continued employment of a current CSUemployee who was conditionally offered the position.
The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Positions are posted for a minimum of 14 calendar days.
Required Experience:
IC
Employment Type
Full-Time
