Senior Manager, Field Effectiveness, Inflammation

Career Category

Job Description

Join Amgens Mission of Serving Patients

At Amgen if you feel like youre part of something bigger its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980 weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology Inflammation General Medicine and Rare Disease we reach millions of patients each year. As a member of the Amgen team youll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives.

Our awardwinning culture is collaborative innovative and science based. If you have a passion for challenges and the opportunities that lay within them youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager Field Effectiveness Inflammation

What you will do

The US Field Excellence team provides guidance and support to the sales organization by optimizing the field experience through Field Effectiveness Incentive Compensation Field Operations and Field Systems and Capabilities Transformation.

Lets do this. Lets change the world! In this vital role as the Senior Manager Field Effectiveness Inflammation you will play a crucial part in coordinating and leading projects to ensure the field sales force operates with high efficiency. You will support the Directors and Associate Directors in implementing strategies and initiatives that drive field effectiveness and ensure cohesive execution across the team.

Flexible Commuter role to Thousand CA office. You will work onsite 2 to 3 days a week.

This position will be responsible for the following:

• Assist in the integration and alignment of field effectiveness initiatives ensuring seamless coordination and communication within the team and with crossfunctional partners

• Implement decisions to increase the effectiveness of field forces through regular complex analysis optimization of business processes and the use of effective tools and techniques

• Identify issues and opportunities related to sales fundamentals and work with stakeholders to propose and align on SFE initiatives to build sales fundamentals and improve sales productivity within your business unit

• Independently manage and coordinate special projects and initiatives (e.g. Sales Force size & structure launch readiness Pilot test and learns) to drive field force productivity and efficiency

• Support the development and execution of field effectiveness strategies and programs implementing tactical plans that enhance sales force performance

• Collaborate with US Analytics Reporting and other key stakeholders to develop robust sales force metrics and dashboards; regularly assess field performance metrics to identify areas for improvement

• Lead cohesion team meetings to ensure that all initiatives and changes are effectively managed across operations reporting incentive compensation and field systems teams

• Facilitate the execution and pullthrough of field force projects by working closely with regional leadership (RSDs RBMs) including customer targeting field reporting field alerts/suggestions omnichannel/digital and field transformation

• Monitor industry trends and marketplace developments to stay ahead of the competition and adapt capabilities to changing business needs

What we expect of you

We are all different yet we all use our unique contributions to serve patients. The field effectiveness professional we seek is a strategic problem solver and a collaborative leader with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of sales analytics field effectiveness management consulting and/or commercial operations experience

Or

Masters degree and 4 years of sales analytics field effectiveness management consulting and/or commercial operations experience

Or

Bachelors degree and 6 years of sales analytics field effectiveness management consulting and/or commercial operations experience

Or

Associates degree and 10 years sales analytics field effectiveness management consulting and/or commercial operations experience

Or

High school diploma / GED and 12 years of sales analytics field effectiveness management consulting and/or commercial operations experience

Preferred Qualifications:

• 5 years of experience in sales analytics field effectiveness or life sciences management consulting and/or field sales within the pharmaceutical or biotechnology industry

• Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies plans and tactics to achieve business objectives

• Planning and Process Optimization: Ability to assess current sales operations identify challenges and/or opportunities and implement improvements

• Data Analysis and Reporting: Ability to collect process and interpret sales data to track performance forecast trends and identify opportunities for growth

• Project Management: Ability to lead crossfunctional teams to identify prioritize and implement improvements to field operations processes

• Communication and Interpersonal Skills: Ability to convey complex data and strategies in a clear and persuasive manner as well as the capacity to build and maintain strong relationships with the sales team crossfunctional partners and external stakeholders

What you can expect of us

As we work to develop treatments that take care of others we also work to care for your professional and personal growth and wellbeing. From our competitive benefits to our collaborative culture well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to relevant skills experience and qualifications.

In addition to the base salary Amgen offers a Total Rewards Plan based on eligibility comprising of health and welfare plans for staff and eligible dependents financial plans with opportunities to save towards retirement or other goals work/life balance and career development opportunities that may include:

• A comprehensive employee benefits package including a Retirement and Savings Plan with generous company contributions group medical dental and vision coverage life and disability insurance and flexible spending accounts

• A discretionary annual bonus program or for field sales representatives a salesbased incentive plan

• Stockbased longterm incentives

• Awardwinning timeoff plans

• Flexible work models including remote and hybrid work arrangements where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

In any materials you submit you may redact or remove ageidentifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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