SITEC - PC Tech - Fort Bragg, NC
SITEC - PC Tech - Fort Bragg, NC
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$ 51000 - 82000
1 Vacancy
Job Description
Responsibilities
Peraton requires PC Technicians to support the Special Operation Command Information Technology Enterprise Contract (SITEC) 3. Positions are located at the SOCOM Headquarters at MacDill AFB FL and at the TSOC and Component locations in the United States and abroad.
The PC Technician will be working onsite in Fort Bragg NC.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM its Component Commands its Theater Special Operations Commands (TSOCs) and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration change license and asset management; conduct training and perform Install Move Add Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM the CIO/J6 organization and ultimately the enduser who operate around the globe 24x7x365.
The PC Technician must have excellent problemsolving and customer service skills as well as extensive experience with desktop hardware software applications operating systems and network connectivity. This position must be customer serviceoriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. The PC Technician may be required to provision and maintain mobile devices (NIPR SIPR and Gray). PC Technicians shall provide system and network infrastructure services to operate maintain monitor defend and manage hardware software MAN routing and switching infrastructures including network hardware and software.
Duties include but are not limited to:
- Proactively troubleshoot and resolve technical issues to ensure system reliability.
- Respond to technical support requests and provide effective resolutions.
- Offer recommendations for technical improvements and optimizations.
- Provide problemsolving support for databaserelated customer issues.
- Install configure and maintain desktop and laptop PCs mobile devices and peripherals (e.g. printers).
- Install and configure application and operating system software including upgrades.
- Diagnose and repair hardware and network connectivity issues.
- Decommission outdated equipment and perform data migration to new machines.
- Maintain an inventory of installed software manage software licensing and establish policies and procedures for system upgrades.
- Coordinate with hardware and software vendors to ensure timely product delivery and proper installation of new equipment.
- Analyze and provide recommendations for hardware and software standardization to improve efficiency.
- Some positions may require shift work or a nonstandard schedule to support the USSOCOM mission.
Qualifications
- Education & Experience: BA/BS with 2 years or High school diploma with a minimum of six (6) years of relevant experience.
- Security Clearance: Active DoD TS/SCI clearance or higher is required.
- Technical Experience: At least one (1) year of prior experience as a PC Technician or Help Desk Specialist.
- Certifications: Must hold a DoD 8570.01M IAT Level II certification.
#SITEC2025
Peraton Overview
Peraton is a nextgeneration national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.
Target Salary Range
EEO
Employment Type
Full-Time
