Retail Media Account Manager
Retail Media Account Manager
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Job Description
About Us
At Australian Venue Co. were redefining the hospitality experience through creativity technology and media innovation. Our Retail Media division connects leading alcohol brands and soon nonendemic brands with millions of consumers across 200 venues nationwide. We blend realworld experiences with innovative retail media strategies to influence purchase decisions at the point of consumption.
Were growing fast and looking for an actionorientated Account Manager to join our dynamic team.
Role Overview
As a Retail Media Account Manager youll manage a portfolio of key supplier accounts drive revenue growth and bring campaigns to life across our national venue network.
This is a handson highly visible role youll work directly with suppliers internal teams and venues to deliver innovative campaigns that drive both brand outcomes and venue engagement.
If youre relationshipdriven commercially savvy and excited about blending customer marketing with media innovation this is your next big move.
Key Responsibilities
- Client Management: Manage and grow a portfolio of major supplier accounts supporting joint business plans and delivering quarterly business reviews.
- Revenue Growth: Identify and convert new wallet opportunities through upselling crossselling and innovative packaging.
- Campaign Execution: Build proposals traffic campaigns internally and manage endtoend delivery including briefing creative venue activation and reporting.
- Collaboration: Partner with internal teams venue managers media planners creative ops to ensure campaign success.
- Reporting and Insights: Analyse and report campaign performance providing clients with actionable insights that drive renewals.
- Innovation: Help develop new product ideas media formats and crossplatform opportunities that excite clients and deliver measurable impact.
Key Performance Indicators (KPIs)
- Achievement of annual revenue targets.
- Wallet spend growth across managed accounts.
- Client satisfaction (NPS or equivalent).
- Campaign profitability and repeat campaign rate.
Skills and Experience
- 5 years experience in account management partnerships retail marketing or media sales.
- Strong understanding of retail media customer marketing or trade marketing preferably within alcohol FMCG or hospitality.
- Proven experience managing and growing key client relationships.
- Strong commercial acumen confident handling budgets and margins.
- Experience building integrated proposals combining media events sponsorships and onpremise activations.
- Highly organised and capable of handling multiple campaigns simultaneously.
- Proficient in Excel CRM platforms and marketing reporting tools.
- Understanding of digital platforms (Meta Google programmatic) is a plus.
Personal Attributes
- Natural relationship builder you pick up the phone not just send emails.
- Handson doer comfortable creating decks briefing teams managing execution and reporting results.
- Proactive and selfstarting with a solutionsfocused mindset.
- Confident presenting to senior executives and collaborating crossfunctionally.
- Energetic commercially driven and passionate about hospitality and brands.
Why Join Us
- Real Impact: Manage key supplier relationships in Australias largest onpremise retail media network.
- Culture of Action: Were doers ideas are encouraged action is celebrated.
- Career Growth: Build your career at the intersection of media customer marketing and hospitality.
- Creative Environment: Work in a team where innovation is welcomed and ambition is supported.
- Venue Connection: Spend time in the venues you represent understand the consumer journey firsthand.
Required Experience:
Manager
Employment Type
Full-Time
