Briefing Program Manager, Sunnyvale Executive Briefing Center

As a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations. Since 2011 our mission hasnt changed were here to stop breaches and weve redefined modern security with the worlds most advanced AInative platform. Our customers span all industries and they count on CrowdStrike to keep their businesses running their communities safe and their lives moving forward. Were also a missiondriven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. Were always looking to add talented CrowdStrikers to the team who have limitless passion a relentless focus on innovation and a fanatical commitment to our customers our community and each other. Ready to join a mission that matters The future of cybersecurity starts with you.

About the Role:

As a Briefing Program Manager you will play a pivotal role in shaping the customer experience at CrowdStrikes Executive Briefing Center (EBC) in Sunnyvale. Youll collaborate closely with Sales Product AV/IT Facilities and Marketing teams to deliver tailored highimpact executive briefings that align to our customers strategic goals. From briefing intake to execution and followup youll be a key partner in delivering meaningful engagements that deepen relationships and accelerate pipeline.

CrowdStrikes Executive Briefing Center is more than a space its a platform for strategic conversations and lasting relationships. In this role youll help design and deliver these moments shaping how the worlds most influential companies experience CrowdStrike.

This is an onsite role based in Sunnyvale CA and requires an onsite presence during customer briefings.

What Youll Do:

• Serve as the primary point of contact for assigned briefings partnering with Sales and Account teams to assess customer needs and objectives.

• Customize briefing agendas that align with strategic goals coordinating with internal teams to secure the right executives SMEs and content.

• Lead prebrief planning calls provide guidance to discussion leaders and ensure all participants are prepared and aligned.

• Host and Facilitate briefings onsite ensuring an elevated seamless and professional experience for customers and internal stakeholders alike.

• Review content and speaker flow offering feedback to ensure relevance consistency and impact across sessions.

• Maintain briefing systems and tools updating agendas capturing meeting notes and tracking followups in collaboration with account teams.

• Document customer feedback and insights postbriefing identifying opportunities and sharing learnings to inform future engagements and strategy.

• Support the continuous improvement of briefing experiences by partnering with your team on process enhancements templates and special projects.

• Logistics Management of catering room setup personalizations gifting and more.
  

What Youll Need:

Were looking for someone who thrives in a fastpaced customerfirst environment and is passionate about delivering premium experiences. While you may not have deep expertise in every area below youre excited to grow and contribute meaningfully.

• 35 years of experience in customer programs customer briefings executive engagement event planning sales enablement or marketing roles.

• Excellent verbal and written communication skills with a professional and engaging presence.

• Confident working with crossfunctional teams and stakeholders at all levels including Sales Product Marketing and Executives.

• High attention to detail and ability to manage multiple briefings and timelines simultaneously.

• Strong organizational problemsolving and project management capabilities.

• Customerobsessed with a passion for creating meaningful personalized experiences.

• BA/BS degree or equivalent relevant work experience.

• Must be based in the Sunnyvale area and available to host briefings in person.

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Benefits of Working at CrowdStrike:

• Remotefriendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Resource Groups geographic neighbourhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified across the globe

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