drjobs Patient Care Coordinator

Patient Care Coordinator

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1 Vacancy
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Job Location drjobs

Lebanon, PA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The Patient Care Coordinator (PCC) facilitates an excellent patient experience and supports clinic operations for the assigned prosthetics and/or orthotics medical practice. Primary responsibilities include greeting and registering patients compiling complete chart documentation and supporting clinical and technical staff.
Essential Functions
  • Answers the telephone and either responds to inquiry directs caller to appropriate personnel or initiates a triage email for response by clinical personnel.
  • Schedules appointments verifies and updates patient demographics referral source and insurance information in the Electronic Medical Record (EMR). Obtains copies of insurance cards drivers licenses and other documentation from referral sources and scans relevant items into the EMR.
  • Maintains complete patient records in the EMR per company policies.
  • Initiates documentation requests from physicians and other healthcare providers and ensures information is included as part of the patients medical record prior to product delivery and claim submission.
  • Verifies patient insurance benefits relays information on relevant payment and billing/collection policies and collects patient responsibility payments.
  • Maintains a clean orderly and safe environment for patients and visitors. Follows infection control/safety procedures by adhering to applicable guidelines. Takes patient height weight and reviews relevant medical history with patient. Prepares treatment rooms and patient care areas.
  • Provides administrative support to the practice as needed. Strives for a paperless work environment and fullutilization of technologybased processes to drive operational efficiencies.
  • Assists in marketing efforts to build relationships with local referral sources.
  • Maintains professional relationships with patients referral sources clinical and nonclinical employees.
  • Maintains product and administrative technical knowledge by actively participating in ongoing training and development courses.
  • Performs other duties as assigned.
Competencies
  • Ethical Conduct
  • Problem Solving/Analysis
  • Communication Proficiency
  • Computer Proficiency
  • Demonstrates excellent interpersonal skills with the ability to interface with patients physicians and coworkers in a tactful informed and serviceoriented manner.
  • Detailed oriented.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.
Physical Demand
The employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger handle or feel; and reach/pull with hands and arms bend and squat.
Qualifications
  • High school diploma or GED equivalent is required.
  • 12 years of medical office experience preferred using EMR systems or equivalent skill set.
  • Experience working in the healthcare industry preferred.

ForMotion is a global network of Orthotic & Prosthetic patient care clinics providing exceptional care through awardwinning mobility solutions and worldclass healthcare professionals.

Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job.

Embla Medicals equal opportunity policy prohibits all discrimination (based on race color creed sex religion marital status age national origin or ancestry physical disability mental disability military service pregnancy child birth or related medical condition actual or perceived sexual orientation or any other consideration made unlawful by local laws around the world).

Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical including supervisors and coworkers.

Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.


Required Experience:

IC

Employment Type

Full-Time

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