EPG Business Manager

The Electric Power Generation (EPG) Business Manager is responsible for driving the strategic growth operational excellence and customer success of the electric power generation segment within the dealership. This position leads the sales and execution of Caterpillars electric power solutionsincluding diesel and natural gas generator sets EnergyasaService offerings and related equipment across key industries such as data centers energy providers utilities and municipal operations.

The EPG Business Manager develops and executes comprehensive business strategies that enhance market penetration improve operational efficiency and deliver tailored highperformance power solutions. A key focus proactively identifying opportunities to enhance customer valuesuch as innovative power solutions sustainability initiatives and costoptimization strategieswhile ensuring compliance with regulatory standards and aligning with the clients evolving needs. Ultimately to position HOLT as a trusted advisor and integral partner in the customers power growth and success.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the companys mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing selfdevelopment.

What can HOLT CAT offer you

• A competitive salary commensurate with your experience and competencies.
• A comprehensive and robust benefits program that includes complete health care 401(k) matching & ProfitSharing plan (ROTH and traditional) paid holidays and a frontloaded PTO program.
• A Tuition Reimbursement program to support the pursuit of accredited college courses.
• An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

Essential Functions:

• Models promotes reinforces and rewards the consistent use of HOLTs Values Based Leadership (VBL) tools models and processes to ensure alignment with our Vision Values and Mission.
• Hires develops evaluates and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS).
• Develops and executes datadriven growth strategies for the Electric Power Generation (EPG) segment aligned with dealership objectives and evolving market demands.
• Analyzes market trends competitive landscape and customer requirements to identify highvalue opportunities and expand market share across target sectors.
• Leads the endtoend sales lifecycle for CAT EPG solutionsincluding diesel and gas generator sets paralleling switchgear microgrids and distributed energy resources (DERs)ensuring optimal solution design and value delivery.
• Establishes sales targets and performance KPIs; monitor and adjust tactics to exceed revenue margin and customer acquisition goals.
• Manages forecasting pipeline development and financial modeling implement margin control and pricing strategies to maximize profitability.
• Develops and maintains strategic valuebased partnerships with key clients in missioncritical and powerintensive sectors such as data centers healthcare manufacturing utilities and commercial infrastructure.
• Leads consultative engagements to assess client load profiles redundancy requirements emissions goals and energy usage patterns; provide tailored technically sound power solutions.
• Ensures exceptional customer experience through proactive communication lifecycle support and integration of aftersales service performance monitoring and system upgrades.
• Collaborates with Project Management Engineering and Service Operations teams to ensure timely and efficient project executionfrom system design and procurement to delivery commissioning and LTSA agreements.
• Ensures all deployments meet CAT quality standards safety protocols and compliance requirements (e.g. EPA Tier regulations NFPA 110 ISO standards).
• Leads mentors and develops the EPG sales and support teams to enhance technical proficiency customer engagement and solution delivery.
• Designs and implements training programs on emerging technologies and industryspecific applications.
• Cultivates a highperformance culture focused on continuous learning technical excellence and customer value creation.
• Oversees departmental budgeting resource allocation and expense control; drives operational efficiency and gross margin improvement.
• Analyzes financial and operational data to identify trends assess ROI of initiatives and inform strategic decisions.
• Identifies operational financial and projectlevel risks; develop mitigation plans and ensure compliance with internal controls and external regulations.
• Collaborates with legal and commercial teams to structure contracts that safeguard business interests while ensuring clarity in terms scope and deliverables.
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies procedures and standards.
• Performs other duties as assigned.

Knowledge Skills and Abilities:

• Indepth knowledge of Caterpillar electric power products including diesel and gas generator sets and related equipment.
• Demonstrated leadership capabilities with a proven track record of developing and managing teams while driving business performance.
• Exceptional interpersonal negotiation and customer engagement skills with the ability to translate technical concepts into clientfocused solutions.
• Technical understanding of power generation system design load analysis paralleling applications and EnergyasaService (EaaS) models.
• Proficiency in CRM platforms and sales enablement tools for pipeline management forecasting and performance analytics.
• Exceptional customer service and relationship building skills.
• Excellent communication and presentation skills with the ability to engage and influence customers effectively.
• Knowledge of Microsoft Office products; Excel Outlook Word etc.
• Interpersonal skills sufficient to engage with customers vendors and peers to exchange information motivate influence and persuade.
• High level of accuracy and attention to detail in all aspects of work.
• Exceptional organizational time management and multitasking skills.
• Driven and results oriented; business development and KPIs to meet corporate targets.
• Creative ability to understand the implications of new information for both current and future problemsolving and decisionmaking.

Education and Experience:

• Bachelors degree in business administration Mechanical/Electrical Engineering or a related technical discipline.
• Minimum of 5 years of progressive experience in electric power generation leading a sales team or related power generation industries.

Supervisory Responsibilities:

• Responsibilities include but are not limited to interviewing hiring and training employees; planning assigning and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Travel:

• Up to 30% travel to include overnight stays.
• Valid drivers license required.

Physical Requirements:

• This position involves extended periods in a stationary position; additionally occasional movement inside the office to access office machinery file cabinets etc.
• This role frequently communicates with others must be able to exchange accurate information in these situations.
• Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue.
• Constant movement and use of limbs; this position requires good manual dexterity coordination and stamina.
• Routinely reacts to visual auditory and other signals including alarms and instructions and is required to visually inspect work.
• Safety training required; PPE required at customer job sites and Holt yard locations.

Work Environment:

• This job is generally performed in a professional office; in environmentally controlled conditions operating computer manual dexterity talking hearing and repetitive motion.
• Noise level may be loud at times.
• Exposure to small quantities of chemicals steam highpressure water and highspeed rotating equipment.
• On occasion time spent in confined spaces and high places.
• Frequently works at fast pace with unscheduled interruptions.

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities duties and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities as needed.

#LIHCT

Required Experience:

Manager