Commercial Claims Handler
Commercial Claims Handler
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Job Description
Job Description
Job title: Commercial Claims Handler
Salary: 35000
Location: Lancashire
PURPOSE OF ROLE
Were recruiting on behalf of a longstanding clientfocused Chartered Insurance Broker who is looking for an experienced Commercial Claims Handler. Youll manage a variety of commercial and personal claims from start to finish acting as a trusted liaison between clients and insurers to ensure smooth fair resolutions.
RESPONSIBILITIES
- Manage the full lifecycle of commercial and personal claims including but not limited to Property Liability Motor Fleet Professional Indemnity and Cyber
- Ensure proactive claims handling communicating promptly with clients insurers and third parties
- Negotiate settlements with insurers and ensure claims are resolved efficiently and fairly
- Keep clients updated regularly ensuring clarity support and guidance throughout the process
- Maintain accurate case records and a structured diary to track progress on all open files
- Support the wider business by preparing summary reports and insights on key claims
- Promote best practices in compliance with FCA regulations and internal policies
DAYTODAY
- Reviewing and registering new claims swiftly acknowledging correspondence
- Liaising with insurers to progress and monitor claim outcomes
- Gathering documentation and evidence to assess liability and coverage
- Monitoring outstanding claims through diary management systems
- Supporting account executives on complex and highvalue cases
- Staying up to date with industry trends and regulatory updates particularly within the childcare insurance sector
- Participating in ongoing training and professional development activities
EXPERIENCE AND REQUIREMENTS
- At least 3 years experience handling claims within the commercial insurance market
- A sound understanding of various classes of business (Liability Property Motor Financial Lines etc.)
- GCSE AC grade (5 minimum) must include Maths and English
SKILLS
- Strong communication both written and verbal with a clientfirst approach.
- High level of attention to detail and accuracy
- Proficiency in Microsoft Office (Word Excel Outlook)
- Confident when negotiating settlements and defending client positions
- Strong organisational and time management skills
- Able to collaborate within a team while also managing an independent workload
If you have the relevant experience or know someone that does please contact me now on 0 or email us at
Employment Type
Full-Time
