Patient Care Coordinator, Medical Oncology - Full-Time, Days
Patient Care Coordinator, Medical Oncology - Full-Time, Days
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Job Description
Job Description
Join UChicago Medicine as a Patient Care Coordinator in the Medical Oncology Department.
In this role as a Patient Care Coordinator you will be responsible for guiding patients through the health care system and ensuring those patients and their caregivers are able to access culturally and linguistically appropriate services in a timely and cost effective manner. This position is responsible for the complex coordination of care for high acuity patents across multiple departments ancillary areas and UCM Network sites. Hybrid position that requires onsite support for Hyde Park main campus and UCM Network sites
Essential Job Functions
- Serves as a scheduling and care coordination point of contact patients and is responsible to schedule appointments and coordinate referrals for testing imaging procedures surgeries social work therapy services labs clinical trials and other care and support services at the hospital or in the community; contacts patients via phone email and/or letter to schedule confirm and send out reminders regarding appointments.
- Obtains prior authorizations medical records slides specimens faxes and other items necessary for coordination of care; follows up with outside labs and other ancillary services for testing results and medical records and shares results with appropriate services as needed including submitting results to Medical Records and patients community physician(s).
- Provides general education to patients and their caregivers about the care plan; Follows up with patients at regular intervals as defined to ensure that patients arrive to scheduled appointments on time and prepared. Fields patient and caregiver calls and questions related to appointments ancillary services or other matters related to coordination of care.
- Frequently reviews clinic schedules and templates and scrubs templates to optimize schedule for the day and ensure any rescheduling has been completed in advance.
Qualifications
- High School diploma required. Bachelors preferred
- Minimum of two years experience working in a highvolume complex healthcare environment
- Excellent telephone and personal communication skills are required as is proficiency with computer systems and programs
- Ability to multitask and prioritize is crucial to success in this position
- Compassionate listening skills are required for patient and family distress related to new diagnosis
- Ideal candidate has strong interest and desire for extensive patient and family interaction
- Requires experience with and high commitment to customer service
- Uses discretion and good judgment and maintains patient confidentiality
- Must be able to independently and professionally interact with clinicians and personnel internal and external to UCM
Position Details
- Job Type/FTE: Full Time (1.0 FTE)
- Shift: Days
- Location: Hyde Park
- Unit: Medical Oncology
- CBA Code: NonUnion
Why Join Us
Weve been at the forefront of medicine since 1899. We provide superior healthcare with compassion always mindful that each patient is a person an individual. To accomplish this we need employees with passion talent and commitment with patients and with each other. Were in this together: working to advance medical innovation serve the health needs of the community and move our collective knowledge forward. If youd like to add enriching human life to your profile UChicago Medicine is for you. Here at the forefront were doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:UChicago Medicine Career Opportunities.
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race color ethnicity ancestry sex sexual orientation gender identity marital status civil union status parental status religion national origin age disability veteran status and other legally protected characteristics.
Must comply with UChicago Medicines COVID19 Vaccination requirement as a condition of employment. If you have already received the vaccination you must provide proof as part of the preemployment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly a preemployment physical drug screening and background check are also required for all employees prior to hire.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a fulltime equivalent (1.0 FTE) and is reflective of current market data reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits UChicago Medicine.
Required Experience:
IC
Employment Type
Full-Time
