Service Advisor
Service Advisor
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Job Description
Spitzer Motor City CDJRin Clevelandis looking for passionate team members who want to deliver a high level of service to our customers while growing their career at a top regional employer. The Service Advisor is responsible for selling identifying and documenting service maintenance and repair service for customers as well as being responsible for scheduling service to be performed.
While you take care of our customers we will take care of you!
FULLTIME BENEFITS:
- Medical/Dental/Vision
- Generous Paid Time Off
- 401K with a 5% Employer Match
- Flexible Work Schedule
- Paid Uniforms Name Badges and Business Cards
- Voluntary Benefits such as Life Insurance and ST/LT Disability
- Company Paid Life Insurance
- HSA with Employer Contribution
- Employee Assistance Program
ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES:
- Works with customers and technicians to identify required maintenance
- Performs road test of customer vehicles
- Advises customers of necessary/suggested services
- Offers additional services and repairs to customers
- Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
- Estimates cost of mechanical electrical or other repairs
- Enters itemized estimate on service order and explains estimate to customer
- Schedules appointments with customer
- Maintains CSI at or above designated standards
- Meets dealerships standards for repair/order production
- Follows Safeguards rules and regulations
- Other related duties as assigned
Required Experience:
Unclear Seniority
Employment Type
Full-Time
