Work & Life Events HR Advisor (German or Dutch speaker)
Work & Life Events HR Advisor (German or Dutch speaker)
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Job Description
Job Description
Are You Ready to Make It Happen at Mondelz International
Join our Mission to Lead the Future of Snacking. Make It Matter.
As an organization we are committed to developing the next generation of Makers and Bakers. Joining us in our fast paced and everchanging environment will enable you to do more learn more and grow more. You will be encouraged to step outside your comfort zone you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor.
We are seeking an enthusiastic individual to join our organization in the role of WORK AND LIFE EVENTS ADVISOR.
What you need to know about this position:
My Work and Life Events Advisor sits within our HR shared Service Center and forms part of the BU squad and provides generalist HR advice and guidance on HR policies processes and general colleague queries acting as the first point of contact for MDLZ employees where selfservice is either unavailable or where the query cannot be resolved through selfservice channels available. The Advisor also executes all (nonselfservice) work and life changes in Workday to ensure employee data is accurate and uptodate.
Key Responsibilities:
Operational Delivery
Responsible for executing processes in line with policies and standard operating procedures.
Strong working knowledge of enabling technologies systems (e.g. Workday) and processes in order to ensure high quality service delivery.
Responsible for executing data changes or system transactions where selfservice isnt viable in accordance with SOP.
Responsible for escalating queries for support to the My Work and Life Events Lead or People Experience Lead where appropriate.
Accountable for completing relevant research to support query resolution.
Responsible for document management and archiving of employee documents into the personal file inclusive of efiling storage of physical records / documents managing access and circulation and retention and deletion as .
Building relationships with key stakeholders ie People Leads Talent Acquisition key line managers.
Working flexibly across other teams within the Shared Service Centre as volumes in the centre fluctuate.
Continuous Improvement
Responsible for collaborating with My Work and Life Events Lead and People Experience Lead to understand and implement processes focusing on employee experience and continuous improvement of employee life events.
Responsible for identifying service issues proactively proposing improvements and leading or supporting the implementation of changes.
What You Will Bring
Fluent in English and German or Dutch (must have)
Attention to detail & high level of prioritization skills
Hands on attitude with focus on solving problems
Team player that can build long lasting positive relations with direct team colleagues & stakeholders
Nice to have:
Previous relevant experience in Human Resources Customer Service or Administrative field in a SSC/BPO set up.
Whats in it for You
Were Europes biggest and best snacking company. Cadbury Oreo belVita Marabou LU are some of the iconic brands in our portfolio and we work across 48 markets to create brands consumers love.
Join us in Romania for an exciting and progressive career. Not only will you be working with Iconic Brands youll have the opportunity to move cross functionally and work with the best talent in the industry. Join us today!
Additionally you will be eligible for a number of benefits (subject to taxation in accordance with local legal requirements and existing benefits plan):
Subscriptions for a private medical clinic for all employees and their families
Meal vouchers
Life and disability insurance
Transportation allowance
Free company goods
Stay Fit Program
Special family events
Others
At Mondelz International We make IT happen!
The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelz Europe GmbH Switzerland .
Business Unit Summary
At Mondelez Europe we are proud not only of the iconic brands we make but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury Milka and Alpen Gold chocolates Oreo belVita LU and Tuc biscuits get safely into our customers handsand mouths. Great people and great brands. Thats who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack for the right moment made the right way.
Mondelz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation or preference gender identity national origin disability status protected veteran status or any other characteristic protected by law.
Job Type
RegularService Operations (Delivery)Global Business ServicesRequired Experience:
Unclear Seniority
Employment Type
Full-Time
