SWDIn -11-Sr Analyst II Infrastructure Services
SWDIn -11-Sr Analyst II Infrastructure Services
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Job Description
Job Description:
Essential Job Functions:
- 10 2 3 (Any regular graduation)
- Minimum 5 years of overall experience and 4 years on Relevant Experience
- Should be having intermediate level knowledge on SWD products especially SCCM 2007/2012/CB HPCAE or Altiris
- Should have proven knowledge of Incident management and service request handling. Should be able to resolve the issues independently.
- Good technical communication and presentation skills.
- Ability to learn quickly
- Basic knowledge of Packaging Process and Scripting
- Intermediate level troubleshooting and need to work on any one of the Software Distribution tools (SCCM 2007 /SCCM 2012 /CB/ Altiris / HPCAE.)
- Good Knowledge on Windows OS
- Proven knowledge on incident management. Ability to understanding the severity of issue and ability to handle issue on Release OSD and Infrastructure
- Flexible to work on 24X7 basis.
- Good knowledge on AD and different AD groups infrastructure knowledge on the SWD tool.
- Ability to work on Package Distribution Patch management and release management troubleshooting
- Ability to create SQL queries
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Required Experience:
Senior IC
Employment Type
Full-Time
