Job Summary:

As an Ecommerce Business Analyst you will play a critical role in the endtoend project lifecycle from detailing Epics and User Stories to deployment and releases within an Agile environment. In this role you will facilitate standup meetings backlog grooming sessions UI design discussions and release planning. You will work closely with Business/Product Owners and developers bridging the gap between technical teams and business stakeholders while focusing on the functional aspects of the ecommerce system and its B2B stores. Your responsibilities will include testing new functionalities and providing ongoing support to maintain a highperforming customercentric B2B online store.

Key Responsibilities:

• Requirements Facilitation:

  • Elicit requirements through discussions with business owners and product owners.
  • Collaborate with Product Owners to understand Epics break them down into User Stories and guide them through the backlog grooming process.

• UI Design Collaboration:

  • Work with Designers to interpret Figma designs and create requirements for UI changes.

• Technical Collaboration:

  • Collaborate with technical teams (developers system administrators) to explain and test features related to Ecommerce B2B stores.

• Functional Configuration & Optimization:

  • Possess deep knowledge of functional configuration of ecommerce platform settings including:
    • Product catalogs
    • Pricing and promotions
    • Order management
    • B2B organizational hierarchy and checkout processes
    • Punchout processes
    • Integration with SAP SD
  • Understand and test new features and enhancements implemented in monthly releases and hotfixes.
  • Ensure data integrity and accuracy within the ecommerce system.
  • Translate business requirements into functional specifications including bugs and enhancements for development teams.

• Testing and Quality Assurance:

  • Develop and execute functional test plans and test cases.
  • Conduct sanity testing user story acceptance criteria tests and execute regression test cases to ensure that implemented solutions meet business requirements.
  • Identify and report defects tracking their resolution.

Required Qualifications:

• Bachelors degree in Computer Science Information Technology or a related field.
• Proven experience of 5 years in Business Analysis with strong domain knowledge of ecommerce platforms order management product catalogs UI design and preferable knowledge of B2B/B2C stores B2B organizational hierarchies punchout product catalogs and warehousing management concepts; integration with SAP backend is essential.
• Good to have: Exposure to SAP Hybris Backoffice.
• Knowledge of Agile methodologies and experience working in Agile teams particularly in the creation detailing grooming and testing of User Stories.
• Willingness to participate in monthly release calls occurring one weekend per month.
• Strong analytical and problemsolving skills with attention to detail.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• Proven experience as a functional consultant or business analyst in an ecommerce production support environment.
• Strong understanding of ecommerce platforms (e.g. Hybris Salesforce Commerce Cloud Magento etc.).
• Familiarity with functional testing and quality assurance practices.
• Experience with ticketing systems such as JIRA ServiceNow or similar.
• Understanding of integrations with SAP Salesforce etc.

Experience & Educational Requirements:

• Bachelors degree in Computer Science Information Technology or a related discipline or equivalent related experience.
• 4 years of directly related or relevant experience as a Business Analyst preferably with brief experience as a Product Owner.

Preferred Certifications:

• Certified Scrum Product Owner (CSPO) / SAFe Product Owner (SAFe PMPO).
• Certified Business Analysis Professional (CBAP) (preferred).
• ISTQB Testing Certification (preferred).

Skills & Knowledge:

Behavioral Skills:

• Approachability
• Critical Thinking
• Detail Orientation
• Influence and Impact
• Collaboration and Trust Building
• Multitasking and Ability to Handle Multiple Areas
• Problem Solving

Technical Skills:

• Requirement Gathering Techniques
• Software Testing Techniques
• Backend Testing on SAP Modules (preferred)

Tools Knowledge:

• Handson experience with JIRA
• Proficiency in Microsoft Office Suite
• Familiarity with UI tools like Figma
• Knowledge of ecommerce platforms such as SAP Commerce Hybris Magento etc.

.

Work Experience & Educational Requirements:

• 4 years of experience.
• Ecommerce Domain
• Ecommerce platforms Order Management Product Catalog UI design ideas and preferable
• Certified Scrum Product Owner certification (CSPO) /Safe Product Owner (SAFe PMPO)
• Proven experience as a functional consultant or business analyst in an ecommerce Production support environment.
• Collaborate with technical teams (developers system administrators) to explain & test features related to Ecommerce B2B stores.
• Conduct Sanity testing User Story Acceptance criteria tests Execute Regression test cases to ensure that implemented solutions meet business requirements.

Preferred Certifications:

Certified Business Analysis Professional (CBAP)

Lean Six Sigma

ITIL ITSM Certifications

Skills & Knowledge:

Behavioral Skills:

Critical Thinking

Detail Oriented

Impact and Influencing

Collaboration

Multitasking

Problem Solving

Technical Skills:

Application Design and Management

Data Security

Database Management Systems

Information Security Strategy

Server Technologies

Software Design and Testing

Technical Documentation

Tools Knowledge:

Microsoft Office Suite

Business Intelligence Tools like Tableau Power BI

Programming and Development Languages JavaScript HTML/CSS Python SQL

CRM platforms such as SAP Salesforce

Spine Mapping: P2

Priority: 2

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are nondiscriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a requestbyrequest basis. Messages and emails regarding anything other than accommodations requests will not be returned