Performance Advisor
Performance Advisor
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Job Description
Metrolinxis connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion Light Rail Transit routes and major expansions to Torontos subway system to get people where they need to go better faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx equity diversity and inclusion are essential to living our values of serving with passion thinking forward and playing as a team.
Our GO Expansion & Transformation Operations Performance Management Office is seeking a Performance Advisor to provide specialized data collection analysis industry comparison report development and recommendations on a variety of performance and financial materials; and also to assist in the development of strategic and technical analysis to optimize and identify key performance indicators measurements and standards.
What will I be doing
- Provide support to the section by assisting with data gathering and analysis and develop assemble and maintain data relating to operational/maintenance performance.
- Develop and maintain data for monthly GO Rail & Bus ontime performance kilometres operated ridership summary and meandistance between failures and recommend performance management measures.
- Analyzes operational and / or projectrelated processes and procedures and recommends streamlined solutions for identified inefficiencies.
- Review and analysis of new and existing rail & bus routes and/or maintenance practices to provide a variety of management reports that track the performance.
- Develops methodologies to track monitor analyse provide management reports and expedite all customer generated complaints/commendations and inquiries.
- Plans organizes and leads or participates in projects as assigned including new technology testing meetings presentations and liaison with other participants.
Qualifications
What Skills and Qualifications Do I Need
- Completion of a diploma in Information Technology Data Management or a related discipline or a combination of education training and experience deemed equivalent.
- Knowledge and experiences in business intelligence application (e.g. PowerBI Tableau Qlik Sense) and data analytics is considered an asset.
- Demonstrated years of relevant experiencegathering tracking and analyzing data.
- Strong proficiency with both Excel and PowerPoint Applications.
- Demonstrated report writing and presentation abilities.
- Strong quantitative and analytical skills including process workflow and financial analysis.
- Strong interpersonal written and oral communications skills.
- Completion of industrysponsored scheduling course would be considered an asset.
Dont Meet Every Requirement
If youre excited about working with Metrolinx but your past experience doesnt quite align with every qualification of this posting we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equitydeserving communities including those who identify as Indigenous Black racialized women people with disabilities and people with diverse gender identities expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process please let our Recruitment team know by contacting us at:or email.
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send timesensitive correspondence we recommend that you check your email regularly. If no response is received we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
Should it be determined that any background information provided is misleading inaccurate or incorrect Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
#LISS1
Required Experience:
Unclear Seniority
Employment Type
Full-Time
