Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the countrys largest and most prestigious venues including: National Historic Landmark Kennywood Park Americas Oldest Amusement Park Lake Compounce the worlds first ever Cartoon Network Hotel Best Family Theme Park Dutch Wonderland and a variety of other familyfriendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos one of the leading global operators with more than 60 different assets (theme parks zoos and marine parks water parks and other attractions) spread out over various countries across Europe North America the Middle East and Australia.
At Wet n Wild Emerald Pointe our Security Screeners play a crucial role in maintaining a safe and enjoyable environment for both guests and employees. The ideal candidate will possess a keen eye for detail strong problemsolving skills and the ability to remain calm under pressure. Responsibilities include processing guests through our metal detectors and conducting bag checks to prevent the entry of any illegal or unauthorized items into the park.
If you are vigilant dedicated and ready to contribute to a secure and welcoming atmosphere we encourage you to apply now!
We are currently looking for a:
Wet n Wild Security Screener
Roles & Responsibilities:
Job Duties & Responsibilities:
- Operate metal detectors and conduct thorough bag checks to ensure no unauthorized items enter the park
- Maintain a courteous and professional demeanor while interacting with guests during the screening process
- Monitor and report any suspicious activity or security breaches to the appropriate authorities
- Assist in emergency situations by following established protocols and providing clear instructions to guests and staff
- Address and resolve any guest concerns or issues related to security in a calm and efficient manner
- Collaborate with other security team members to ensure a coordinated and effective response to incidents
- Maintain accurate records of incidents security checks and any items confiscated during the screening process
- Prepare detailed reports as required by park management
- Work closely with other security personnel and other park team members to ensure a safe and enjoyable environment for all guests
- Participate in regular training sessions to stay current on security protocols and procedures
- Provide excellent customer service by assisting guests with directions information and any other needs they may have
- Uphold the parks standards of hospitality and ensure a positive experience for all visitors
- All other duties assigned by leadership
Education and Experience:
- High School diploma GED or equivalent
- College degree in Criminal Justice or related discipline desired; Equivalent work experience will be considered
- 1 year of previous security or related experience highly desired
Language:
Ability to read write and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 18 years of age to comply with North Carolina Child Labor Laws
- Ability to work flexible schedule including evenings weekends and holidays
- Must have reliable transportation to and from your scheduled shift
- Must possess exceptional customer service skills with an ability to resolve questions problems issues and concerns in a positive and professional manner
- Ability to comprehend and carry out verbal and written instructions
- Ability to apply knowledge of security methods procedures interviewing listening and notetaking techniques for specific situations
- Ability to deal fairly objectively and courteously with the public without regard to race ethnicity religion or political beliefs
- Ability to analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner
- Ability to operate a variety of electronic equipment such as cameras radios personal computers or other communication devices
- Ability to professionally and calmly deal with stressful and/or tense situations
- Ability to collaborate with other team members external first responders and emergency personnel during emergency situations
Physical Requirements:
- Ability to stand walk and remain on feet for majority of the workday
- Ability to frequently stoop twist kneel bend squat or reach above shoulders
- Ability to carry push pull lift and hold objects weighing 30 pounds or more
- Ability to see details of objects that are more than a few feet away
Working Conditions:
- This role is predominantly based in an outdoor park setting with some exposure to indoor environments
- Frequent exposure to the variable outside temperatures including high heat cold direct sun humidity dust rain snow ice and other weather conditions
- Subject to a variety of stressful emergency situations involving people or property
- Subject to frequent interruptions constant repetitive motion high noise levels flashing lights and heavily populated environments
Team member benefits:
Working at Wet n Wild Emerald Pointe is about making people happy! Its about being independent and having fun making new friends and earning extra money while doing so. As a Wet n Wild Emerald Pointe employee you can be the smiling face that makes a great first impression for incoming guests a cook that serves up tasty treats and culinary delights a lifeguard who soaks up the sun while keeping guests safe or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
- Flexible schedule
- Ability to crosstrain and learn unique skills across various departments
- Free admission to Wet n Wild Emerald Pointe and all Palace Entertainment parks on your days off
- Invitations to exclusive companysponsored employee events throughout the season
Weve got great jobs for people just starting out in the workforce looking for a second job or staying active after retirement. If you want a fun flexible job with an innovative company look no further than Wet n Wild Emerald Pointe. Apply today!
Do not miss the chance to spark your career now!