Room Service Operator - Full Time
Room Service Operator - Full Time
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Classification: Hourly/NonExempt
Job Category: Service Workers
Position Summary
The Room Service Operator assists the department in the clerical aspects of preparation for patient meal service through accurate menu processing and assisting patients with menu selection. The Operator assists in additional clerical duties as needed.
Essential Functions
Provides excellent customer service (patients nursing staff physicians visitors coworkers etc).
Demonstrates appropriate phone etiquette.
Demonstrates knowledge of HACCP Standards.
Demonstrates appropriate hand hygiene practices.
Demonstrates proper procedures for meal tray assembly and delivery.
Demonstrates knowledge of department policy & procedures.
Demonstrates knowledge of special diets and is able to offer an adequate substitute if needed.
Respectful use of all hospital / equipment.
Demonstrates ability to use office software programs (Word Excel Access Health Touch etc).
Demonstrates ability to maintain patient confidentiality.
Demonstrates ability to count and verify cash deposits.
Wears an approved uniform.
Adheres to and follows all patient experience initiatives.
Reports to and depart from work on time and as scheduled.
Performs other duties as assigned.
Must be able to deal with stress while maintaining composure.
Works with patient line to ensure meals are all delivered accurately and on time.
Follows and adheres to TRMC vaccine policy(s) mandated by the Centers for Medicare & Medicaid Services (CMS).
Work Experience
One year of experience in a hospital food service preferred.
Education
High School diploma or equivalent preferred.
Ability to read and write English preferred.
Abilities in counseling and effective oral and written communication skills preferred.
Ability to use office equipment (handfree headset copy machine etc) preferred.
Computer experience preferred.
Physical Demands and Work Environment
Lifting/Carrying Pushing/Pulling
Lbs. % Time Lbs. % Time
110 3
1 033
2 033
5 033
760 033
Movement % Time
Bend/Stoop/Twist 033
Crouch/Squat 033
Kneel/Crawl 033
Reach above Shoulder 033
Reach below Shoulder 033
Repetitive Arm None
Repetitive Hand 033
Grasping 033
Squeezing 033
Climb Stairs 033
Walking Uneven 033
Walking Even 3466
Environment % Time
Indoors 67100
Outdoors 033
Extreme Heat None
Dusty None
Excessive Noise 033
Equipment % Time
Motor Vehicles None
Foot Pedals None
Extreme Heat None
Dusty None
Excessive Noise 033
Machinery None
Electricity None
Sharps 033
Chemicals 033
Fumes 033
Heights None
Vision
Depth Perception Required
< 20 Required
Color Not Required
Peripheral Required
Endurance Hours at Once Total in 12HR
Sit 1 3
Stand 4 4.5
Walk 4 4.5
Employment Type
Full-Time
