Luxury Services Manager
Luxury Services Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Join Our World of Excellence: Luxury Service Manager
Are you passionate about creating unforgettable experiences Do you have a flair for impeccable service and a vision for luxury that exceeds expectations We invite you to bring your expertise to Sofitel Melbourne On Collins where elegance meets extraordinary.
About the Role:
As Luxury Service Manager you will oversee the full spectrum of guest relations ensuring every interaction reflects the highest standards of luxury and discretion. You will champion personalized service foster a culture of excellence and ensure our most discerning guests feel not only welcomed but truly at home.
Key Responsibilities:
- Leading and mentoring a team of service professionals instilling a deep commitment to excellence.
- Managing VIP services special requests and bespoke experiences with meticulous attention to detail.
- Collaborating across departments to ensure seamless and sophisticated guest journeys.
- Innovating and enhancing service standards in line with the evolving expectations of luxury clientele.
Why Join Us
At Sofitel Melbourne on Collins youll be part of a brand that celebrates art de vivre the art of living and where your passion for hospitality will be nurtured and celebrated.
Apply Now
If youre ready to redefine luxury and create unforgettable moments we invite you to apply and be part of something truly magnifique.
Qualifications :
- Proven leadership in a luxury hotel or hospitality environment
- A deep understanding of the expectations of guests
- Exceptional interpersonal and communication skills
- Poise professionalism and an eye for detail
- A proactive creative mindset with a commitment to excellence
Additional Information :
Benefits and Perks:
Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
We live by our Heartist principles that is the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued inspired and to strive for greatness every day.
We offer our Heartists:
- Build a career with the largest hotel group in the Pacific
- Central accessible location in Melbournes CBD
- Laundered uniforms
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
