Associate Director, IT Business Partner, US Commercial

Some opportunities happen only once in a lifetime like a job where you have the chance to change lives. At Alexion people living with rare and devastating diseases are our Guiding Star. We are driven to continuously innovate and create meaningful value in all we do to help patients and families fully live their best lives. We value the uniqueness and diversity of our employees and recognize that nurturing the diverse perspectives and strengths of our people translate into innovative breakthroughs for patients.

This position will be based in Boston MA and may require up to 20% travel

Introduction to role:

The Alexion IT organization is seeking an Associate Director IT Business Partner to join their US Commercial IT team. This role serves as a business partner for the US Commercial Organization maintaining and building Commercial business relationships and projects that align with key business priorities. The individual will coordinate and lead the business process design and implementation of technology solutions with the IT Service Delivery Team adhering to SDLC and Agile principles. Additionally the Associate Director will produce monthly and adhoc reports providing insights into their assigned Commercial teams portfolio. The ideal candidate is a selfstarter with strong communication organizational and influencing skills striving to become a trusted partner to the business and across IT.

Accountabilities:

• Work closely with senior U.S. business unit leaders and attend crossfunctional leadership team staff meetings.
• Partner and collaborate with other US and Global Commercial IT Business partners to understand business demand and drive solutions.
• Work with Sales & Marketing teams at a strategic level to develop detailed launch plans for new product introductions.
• Create longrange technology roadmaps by business unit considering architecture and business process design.
• Manage select projects assigned and work closely as a trusted business partner to implement these projects.
• Ensure projects are included within the portfolio and tracked appropriately.
• Manage both capital and opex project funding including initiating internal requests and purchase orders for suppliers.
• Translate business requirements to functional requirements for commercial objectives.
• Develop therapeuticspecific roadmaps and portfolios in collaboration with US Commercial IT Business partners.
• Ensure alignment with the Commercial Business Operations teams.
• Collaborate with international regions to share projects and standard processes.
• Maintain the portfolio of projects and initiatives across customer portfolios.
• Support customer needs with strong knowledge of data and digital operations.
• Coordinate and own the business process design and implementation of technology solutions with IT Enterprise Application team Digital team & Service Delivery Team.
• Spearhead projects to identify process improvements for business processes.
• Analyze software tools from business requirements to lead fast responses.
• Experience with CRM and its related components.
• Build and implement processes for seamless ongoing support for commercial solutions at all levels.
• Document business processes in collaboration with the business.
• Build required SDLC / SOP documentation like Case User Requirements specification UAT plan etc.
• Ensure compliance in all systems based on business initiatives.
• Partner with systems administrator/developer to develop requirements.
• Lead development and execution of test scripts as required.
• Perform other functionrelated activities as reasonably required by business needs.
• Experience working with business operations and commercial excellence for sales & marketing operations.
• Meet with business partners routinely to report on status of existing work in process and understand evolving needs.

Essential Skills/Experience:

• Bachelors Degree
• Minimum 7 years of experience
• Demonstrated IT experience in functional areas and exposure to business operations managing IT portfolios
• Knowledge of agile practices a plus
• Project management experience required development and support of complex projects and solutions
• Experience in CRM and/or experience a plus
• Understanding of marketing and digital technologies; handson experience a plus
• Experience working with various analytical tools and reports that support a commercial business
• Experience working in a multidisciplined multifunctional matrix organization
• Experience working in Biotech Medical Device or Pharmaceutical industry
• Understanding of SDLC guidelines
• Understanding of corporate compliance and government regulations

When we put unexpected teams in the same room we unleash bold thinking with the power to inspire lifechanging medicines. Inperson working gives us the platform we need to connect work at pace and challenge perceptions. Thats why we work on average a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our outstanding and ambitious world.

The annual base pay (or hourly rate of compensation) for this position ranges from $125365.60 $188048.40. Hourly and salaried nonexempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience. In addition our positions offer a shortterm incentive bonus opportunity; eligibility to participate in our equitybased longterm incentive program (salaried roles) to receive a retirement contribution (hourly roles) and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program 401(k) plan; paid vacation and holidays; paid leaves; and health benefits including medical prescription drug dental and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an atwill position and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

At AstraZeneca our work has a direct impact on patients transforming our ability to develop lifechanging medicines. We empower the business to perform at its peak by combining ground breaking science with leading digital technology platforms and data. Join us at a crucial stage of our journey in becoming a digital and dataled enterprise. Make the impossible possible by building partnerships creating new ways of working and driving scale and speed to deliver exponential growth. With investment behind us theres no slowing us down.

Ready to make a meaningful impact Apply now!

Date Posted

01May2025

Closing Date

15May2025Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment training compensation promotion and other terms and conditions of employment based on race color religion creed or lack thereof sex sexual orientation age ancestry national origin ethnicity citizenship status marital status pregnancy (including childbirth breastfeeding or related medical conditions) parental status (including adoption or surrogacy) military status protected veteran status disability medical condition gender identity or expression genetic information mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation please contact Alexion participates in EVerify.