Lab Courier Services Dispatcher - Off Shifts

Valid Ohio drivers license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection insurance eligibility driving qualifications and training set forth by Nationwide Childrens Hospital and must maintain qualification of insurance guidelines.

MF 2:00PM10:00PM with rotating weekends and holidays benefits eligible.

Essential Functions:

• Obtains and accurately documents client information/requests and dispatches couriers appropriately. Documents designated communications/evens in written logs and computerized databases.
• Assists in development of computer program report design and monthly statistical reports. Maintains working knowledge of all client services databases and report formats.
• Assists in training of new staff and documents their progress per department guidelines.
• Addresses client concerns by researching problems and identifying resolutions using basic troubleshooting skills.
• Maintains schedule to complete routine and ondemand routes daily.
• Handles requests and pickups and deliveries from lab pharmacy homecare referring hospitals clinics physician offices and outpatient centers as needed. Documents all route information and pickups per department guidelines.
• Evaluates and monitors weather conditions throughout shift to preplan for anticipated trips and delays throughout region.

Education Requirement:

High school diploma or equivalent required.

Licensure Requirement:

Valid Ohio drivers license and proof of auto insurance as required by hospital policy and positionspecific requirements. Must pass motor vehicle background inspection insurance eligibility driving qualifications and training set forth by Nationwide Childrens Hospital and maintain qualification of insurance guidelines.

Skills:

• Familiarity with personal computer and/or mainframe systems required.
• Skill in using database and spreadsheet software highly preferred.
• Analytical and organizational skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal and problemsolving skills.
• Ability to multitask.

Experience:

Knowledge of medical terminology.

Physical Requirements:

OCCASIONALLY: Electricity Fume /Gases /Vapors Lifting / Carrying: 4160 lbs Lifting / Carrying: 61100 lbs Loud Noises Power Tools Pushing / Pulling: 100 lbs or greater with assistance Pushing / Pulling: 61100 lbs Reaching above shoulder

FREQUENTLY: Chemicals/Medications Climb stairs/ladder Communicable Diseases and/or Pathogens Hand use: grasping gripping turning Lifting / Carrying: 010 lbs Lifting / Carrying: 2140 lbs Patient Equipment Pushing / Pulling: 4160 lbs Repetitive hand/arm use Squat/kneel Standing Walking

CONTINUOUSLY: Audible speech Bend/twist Biohazard waste Blood and/or Bodily Fluids Cold Temperatures Color vision Computer skills Decision Making Depth perception Driving motor vehicles (work required) *additional testing may be required Flexing/extending of neck Hearing acuity Hot Temperatures Interpreting Data Lifting / Carrying: 1120 lbs Machinery Peripheral vision Problem solving Pushing / Pulling: 025 lbs Pushing / Pulling: 2640 lbs Seeing Far/near Sitting Working Outdoors
Additional Physical Requirements performed but not listed above:

(not specified)

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet