Part-Time Enrollment Records Assistant

JOB TITLE: PARTTIME ENROLLMENT RECORDS ASSISTANT

DEPARTMENT: REGISTRAR

SALARY RANGE: $14.00 PER HOUR

FLSA: NONEXEMPT

Immediate Supervisor: Assistant Registrar Enrollment Operations

Schedule Details: Parttime (not to exceed 19.5 hours per week)

Position Summary

The Parttime Enrollment Records Assistant performs daytoday clerical functions in the Office of The Registrar including processing admissions applications high school and college transcripts student data cleanup fraud monitoring and other duties for Student Affairs.

Essential Job Duties

• Conducts thorough reviews of admissions applications to detect and address discrepancies inconsistencies and potential fraudulent submissions.
• Compares applicant data with existing records to identify potential matches or duplicates.
• Processes physical and digital high school/high school equivalency transcripts college transcripts placement test scores and other necessary documents in an accurate and timely manner.
• Communicates with students via email or phone to verify information discuss the status of their transcripts and answer other inquiries sent to the Admissions email.
• Generates data quality assurance reports and precisely updates student records to ensure accuracy and consistency.
• Coordinate and direct incoming phone calls and emails to the appropriate registrar staff or department.
• Assists with simple evaluations of college transcripts and other types of college credit.
• Utilizes several different programs and software for record keeping and data cleanup.
• Utilizes document imaging software to evaluate store and retrieve student record documents.
• Collaborates with staff and faculty of various departments to ensure accurate and efficient processing of student record data.
• Provides specialized support for elevated student inquiries from College Navigators Admissions Counselors and Student Success Representatives ensuring timely and accurate responses to complex admissions questions and concerns.
• Follows FERPA guidelines for student privacy.
• Performs other duties as assigned.

Required Knowledge Skills & Abilities

• High School Diploma or GED
• Computer literacy; experience with Microsoft Office products mandatory
• Flexibility to learn new processes and software
• Strong oral and written communication skills
• Data entry and word processing with a high level of accuracy and attention to detail
• Analytical skills
• Time management
• Previous customer service experience
  
  

Preferred Knowledge Skills & Abilities

• Previous work experience in an office setting
• Experience with Colleague
• Experience working within a collegiate setting

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to sit stand and walk; use hands to finger/touch handle or feel; and talk or hear. The employee must be able to move around their area and operate a computer as needed. Specific vision abilities required by this job include close vision.

***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY INTERPRET OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES INCLUDING ESSENTIAL DUTIES TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS ATWILL. THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.