Associate, Financial Aid
Associate, Financial Aid
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Job Description
The Financial Aid Associate is responsible for processing and reviewing student financial aid application records that are assigned by caseload and are distributed through an automated workflow process.
Performs a variety of tasks and duties required to ensure eligibility and receipt of federal state and institutional aid programs.
ESSENTIAL FUNCTIONS
Manage a case load of student records for file review verification reconciliation and ensuring eligibility.
Caseload management records include but are not limited to: Summer Aid Processing CPSselected records institutionalselected records revision requests CCode resolutions NSLDS reviews R2T4 calculations and returns overawards packaging adjustments student loan processing managing suspense records resolving conflicting or discrepant information and working records in assigned workflow in a timely manner.
Respond to campus staff requests for file review and processing.
Counsel students and parents on file completion requirements.
Perform need analysis and packaging using Federal Methodology to determine students eligibility for federal state and institutional loans grants scholarships and student employment programs.
Make professional judgment decisions in extenuating circumstances to determine students eligibility and awards.
Establish partnerships with lenders and guarantee agencies Social Security Administration Selective Service Administration Internal Revenue Service and the Immigration and Naturalization Service to resolve discrepancies on behalf of students.
Responsible for the efficient processing of student records from application to disbursement.
Participate in developing strategies for securing additional sources of funding to meet students financial need.
Participate in developing and implementing default management strategies.
Comply with and adhere to the Ethical and Code of Conduct Policies and Procedures.
Participate in developing and implementing strategies retention to support Enrollment Management.
Enforce regulatory standards in compliance with Federal State and Institutional requirements.
Comply with and adhere to FERPA FTC Red Flag Rules GrammLeachBliley HIPPA and Federal Financial Aid Consumer Information Laws.
Complete discrepancy reports as distributed by a Financial Aid Director.
Perform other duties tasks and assignments as required.
QUALIFICATIONS
Education & Experience
- Bachelors degree required
- 3 years of related work experience required (i.e. Awarding/Packaging Financial Aid Counseling/Advising Accounting Federal/State Administration etc.)
- Experience in working with security sensitive information and confidential records
- Valid Texas Driver License
- MS Office Programs
- Knowledge of PeopleSoft
- Budget Management
- Thorough knowledge of federal state and institutional financial aid programs
- Delivering High Quality Work
- Accepting Responsibility
- Serving Customers
- Supporting Organizational Goals
- Driving Continuous Improvement
- Acting with Integrity
- Thinking Critically
- Managing Change
- Communicating Effectively
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code 51.215
The Organization
Houston Community College (HCC) is composed of 14Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the countrys largest singlyaccredited openadmission community colleges offering associate degrees certificates workforce training and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. Youll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive administrative financial or something else youll be part of a dynamic team that not only provides HCC students with cuttingedge academic and career tools it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourthlargest city in the U.S. and home to 54 Fortune 500 companies second only to New York Citys 55.
- Approximately 145 languages are spoken here.
- Overall aftertaxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a majorleague sports town and dont forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed yearround.
- Worldrenowned medical care. The Houston metro area has long been known for its firstrate healthcare system with many Houston area hospitals consistently ranking among the nations top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area museums are a large part of Houstons cultural scene.
- Houston is theCulture & Culinary Capital of Texaswith more than 7500 restaurants and eating establishments covering 60 cuisines.
If this sounds like the role for you and youre ready to join an amazing team please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race color religion sex gender identity and expression national origin age disability sexual orientation or veterans status. The following person has been designated to handle inquiries regarding the nondiscrimination policies:
Osvaldo Gomez Director EEO/Compliance Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX 77266
HCC values its employees and their contributions promotes opportunities for their professional growth and development and provides a positive working and learning environmentthat encourages involvement innovation and creativity.
Individuals with disabilities who require special accommodations to interview should contact (713).
Required Experience:
IC
Employment Type
Full Time
