Managed Services - Cyber - IAM- Ping - Associate - Operate

IAM Operations Associate (India) JD Ping

A career in our Cyber Managed Services will provide you the opportunity to solve our clients most critical business and data protection related challenges. You will be part of a growing team driving strategic programs data analytics innovation deals cyber resiliency response and technical implementation activities. You will have access to not only the top Cybersecurity Privacy and Forensics professionals at PwC but to our clients and industry analysts across the globe.

A career in our Advisory Acceleration Center is the natural extension of PwCs leading class global delivery capabilities. We provide premium costeffective highquality services that support process quality and delivery capability in support for client engagements. Our Acceleration Center team extends our leading Cybersecurity Privacy & Forensics capabilities.

As a Cyber Ops Associate youll work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Share and collaborate effectively with others creating a positive team spirit.

• Identify and make suggestions for improvements when problems and/or opportunities arise.

• Validate data and analysis for accuracy and relevance.

• Follow risk management and compliance procedures.

• Keep up to date with developments in my area of specialty

• Communicate confidently in a clear concise and articulate manner verbally and in written form.

• Seek opportunities to learn about the wider economy alongside the business models/corporate governance and/or regulatory environment of our clients

• Uphold the firms code of ethics and business conduct

Basic Qualifications:

Minimum Degree Required: Bachelors Degree

Minimum Years of Experience: 2 to 5 Years

Certification(s) Preferred: Ping Identity certified professionals are strongly preferred.

Preferred Knowledge/Skills:

Demonstrates knowledge leadership and/or a proven record of success in the following areas:

• Proficiency with IAM platforms such as Ping Identity Microsoft Azure AD or similar.

• Proficient knowledge of IAM technologies such as user provisioning access management authentication.

• Knowledge of IT security principles including authentication authorization and encryption.

• Advanced knowledge of identity federation Single SignOn (SSO) and MultiFactor Authentication (MFA) solutions.

• Strong understanding of IAM concepts and protocols (SAML OAuth OpenID Connect).

• Experience with Enterprise Provisioning Roles based Access Controls SingleSign On external and internal federation and systems integration.

• Knowledge of regulatory compliance requirements related to identity management (e.g. GDPR HIPAA).

• Proficiency in integrating IAM solutions with a wide range of applications and platforms.

• Experience with APIs SDKs and automation scripting (e.g. Python PowerShell) for complex IAM workflows.

• Basic knowledge of networking concepts and security principles.

• Understanding of firewalls VPNs and encryption technologies.

• Strong analytical and troubleshooting skills to resolve complex identityrelated issues.

• Good experience in ITIL process.

• Exceptional analytical skills to diagnose and resolve complex identityrelated issues.

• Strong analytical and problemsolving skills to troubleshoot and resolve access management issues.

• Ability to work effectively in a fastpaced environment and manage multiple priorities and projects simultaneously

• Innovative thinking to develop solutions for unique IAM challenges.

• Excellent communication and collaboration skills to work with crossfunctional teams and stakeholders.

IAM L1 Analyst Responsibilities:

• Oversee daily operations of identity and access management (IAM) systems.

• Ensure the smooth functioning of identity services including user provisioning deprovisioning and access control.

• Monitor identity systems for performance and security issues.

• Implement advanced monitoring solutions to proactively identify performance and security issues.

• Perform regular maintenance and updates to ensure system efficiency and security compliance.

• Manage highpriority identityrelated incidents and conduct root cause analysis.

• Develop risk management strategies and mitigation plans for IAMrelated issues.

• Lead the creation and enforcement of comprehensive access control policies.

• Act as a liaison between IT security and business units to ensure IAM solutions meet organizational needs.

• Provide technical support and guidance to users regarding identity management solutions.

• Provide leadership and mentorship to junior consultants and other team members.

• Facilitate knowledge sharing and skill development within the team.

• Maintain comprehensive documentation of system configurations processes and changes.

• Lead efforts in generating comprehensive reports on IAM operations and performance metrics.

• Implement best practices and innovative solutions to enhance IAM systems.

• Drive continuous improvement initiatives and the adoption of best practices.

Tools Knowledge: Ping Identity Entra ID Active Directory Postman Putty WinSCP Git ServiceNow Jira Python REST API