Business Operations Manager, GREF - Regional Portfolio Management (RPM) – EMEA

The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise business partnering space & occupancy planning capital investment program management and facility maintenance and operations for Amazons corporate office portfolio across multiple countries. We partner with suppliers to ensure quality innovation and operational excellence with Amazons business and utilize customer driven feedback to continuously improve and exceed employee expectations.

The Business Operations Manager will work on innovative and highimpact business projects working with our internal business partners industry experts and strategic vendors to further foster innovation while delivering renowned solutions across our campus. This position will support the RE&F Regional Directors and their teams by making the business more efficient and drive best practices across our diverse lines of business.

The optimal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture providing vision leadership and communication not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable while at the same time consultative providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problemsolving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action taking calculated risks in a fastpaced environment.


Key job responsibilities
Establish and own the endtoend business rhythm incorporating finance corporate and RE&F global activities.
Oversee the preparation for and facilitation of monthly business review meetings highlighting financial variances and business performance against key initiatives.
Develop and publish quarterly business review presentations.
Facilitate monthly leadership team meetings to ensure the agenda is enabled via tight and effective sessions.
Steward the annual planning process forums and commitment establishment.
Manage team reporting tools to track progress against regional commitments.
Lead cross team projects to ensure regional and business alignment on key strategic RE&F initiatives.
Represent the region with partner groups as required to drive business initiatives ensure regional perspective is represented and needs/asks are communicated.
Own and drive deployment of selected regional programs or initiatives as identified by the Puget Sound Regional Director working either with delegated authority or via strong influence. Convene and manage remote teams where needed in order to drive execution of assigned programs and initiatives.
Serve as the primary point for control and aggregation for vendor performance management tracking assessment and feedback
Maintain cross regional peer connections
Manage department T&E and controllable line items within budget.


Bachelors degree in Business Management Project Management Finance or Engineering.
Significant professional experience in program or project management working in real estate facilities management or space planning.
Background knowledge of supplier protocol financial analysis and budget processes contract administration and proposal process procurement principles vendor quality and productivity criteria.


Experience in the areas of implementation information and service provider relationships.
Excellent communication (verbal and written) and interpersonal skills.
Excellent analytics and data management skills.
A proven ability to influence and collaborate across groups and build remote teams.
Be selfmotivated and directed and require minimal supervision.
Project management organizational and entrepreneurial skills.
Proven analytical experience.
Drive to overcome adversity.


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