Customer Care with Computer Company EUR 3 000 Welcome Bonus
Customer Care with Computer Company EUR 3 000 Welcome Bonus
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Job Description
Customer Care with Computer Company (German Language) EUR 3000 Welcome Bonus
Office Location is Av. de Sidnio PaisPorto Portugal
Salary is EUR 1100 per month gross with bonuses
Experience the power of a gamechanging career!
Are you ready to take the next step in your career Were a global leader in technology and services helping iconic brands improve their businesses with innovative solutions in over 70 countries. With recognition as a Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture year after year were proud to offer an environment where talent thrives.
As a Customer Support Agent in Porto Portugal you will play a key role in meeting performance goals across operations and exceeding client expectations for excellence in quality efficiency and customer journey improvement. Youll also actively contribute to service improvements and ensure customer guidelines are met creating an enhanced experience for users.
Career growth and personal development
We provide comprehensive training cuttingedge technologies and ongoing support to help you succeed. Were committed to fostering career and personal growth with about 80 of our managers and leaders being promoted from within. Our range of free Learning and Leadership Development programs will empower you to build the career youve always dreamed of.
What you will do in this role
As a Customer Support Agent you will:
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Be the voice of the company directly interacting with customers
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Provide support to our Germanspeaking customers via phone email chat and social media
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Assist merchants with any inquiries regarding our products and services
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Optimize processes to continuously improve merchant satisfaction
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Collaborate with departments like Sales and Marketing
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Be part of an international and multilingual team
Your qualifications
This is a great role if you:
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Are fluent in German (C1 and have advanced English skills (B2
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Have strong communication skills: approachable patient and customerfocused
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Possess high empathy and a commitment to delivering excellent customerfriendly service
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Are capable of managing escalation processes and resolving complex issues
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Have prior experience in customer support
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Are comfortable with omnichannel support (phone chat email) and multitasking with various tools
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Have a problemsolving mindset and persistence in resolving issues
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Stay organized and calm under pressure
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Are proficient with smartphones tablets and computers
Even if you dont meet every requirement we encourage you to apply. Well work with you to find the right fit for your skills and experience.
Whats in it for you
We offer benefits that support your lifestyle:
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Fulltime indefinite contracts (based on experience and client needs)
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Competitive salary and performance bonuses
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3000 Welcome Bonus
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Work in a prime location in Porto Portugal
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Paid training on the company and project
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Career development programs specialized courses and language classes
Experience the best version of yourself!
If this sounds like the perfect opportunity to advance your career we want to hear from you. Apply today and discover why so many professionals around the globe choose us as their employer of choice.
Were an equalopportunity employer
We proudly unite as one global team committed to equal opportunities and a discriminationfree work environment. Our recruitment practices focus on job needs qualifications and professional experience without regard to race gender age religion or other protected categories.
Eligibility to work
Applicants must be legally authorized to work in Portugal in accordance with local law.
Employment Type
Full Time
