Adult Protective Services Case Manager (APS Investigator-Lead Worker) -

Stronger Families for a Stronger Georgia.The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgias most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote selfsufficiency independence and protect Georgias vulnerable children and adults.

What we offer.Enjoy a generous benefits package that includes a flexible work schedule unique training opportunities employee retirement plan 401(k) plan and 457 plan 13 paid holidays vacation & sick leave medical dental vision long/shortterm care life insurance and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service.The Georgia Department of Human Services (DHS) Division of Aging Services (DAS) Adult Protective Services (APS) is seeking candidates for the position Human Resources Specialist 2. This position is located in Gwinnett County Georgia.

JOIN OUR TEAM!!!

Pay Grade: K

Performs initial investigations of protective service reports for cases meeting APS criteria and determines appropriateness of interventions within a standard of promptness. Evaluates the level of risk to clients and takes appropriate action to ensure safety. Provides followup consultations and other applicable resources to stabilize situation to prevent further recurrence of abuse/neglect/exploitation. Initiates the legal process for guardianship as a last resort for the protection of incapacitated adults. Maintains required documentation and completes reports within standards of promptness. Maintains knowledge of current policies laws trends and developments in the field by attending training sessions and meetings. Performs other professional responsibilities as assigned.

Role and Responsibilities:

In addition to the duties above the APS Investigator Lead Worker will also be responsible for the following:

A. Performs administrative duties for the Regional Supervisor(s):

• Provides consultation on cases and assists staff in resolving problems encountered in work assignments and provides needed assistance with decision making and policy questions/clarifications.

• Performs a minimum of three peer reviews each quarter for quality assurance and provides input into the training needs for the Region based on review findings.

• Ensures that necessary jobrelated instruction is provided to staff including additional mentoring as needed.

• Participates in interview process for vacant positions as needed.

• Monitors workers adherence to established office policies and practices.

• Informs District Manager immediately of problem cases or any situation that may require a higher level of attention.

• Provides onthejob training to staff and serves as a mentor to fellow workers.

B. In the absence of the Supervisor plans and organizes the units work to meet the organizations objectives:

• Delegates and/or assigns and prioritizes work in keeping with employee skill levels workloads and coverage areas.

• Approves leave for other workers in consultation with District Manager.

• Communicates organizations goals and objectives to staff.

• Monitors progress and productivity of assigned staff.

• Evaluates programs procedures and processes on an interim basis as designated by the supervisor.

• Addresses or resolves problems between clients and staff.

C. Serves as the primary Community Outreach/Education liaison for the unit:

• Makes presentations upon request on Adult Protective Services to community groups or individuals to raise public awareness and support.

• Represents the APS unit on multidisciplinary teams and other community groups and acts as the unit liaison for DAS Forensic Units ACT training.

Core Competencies:

• Provides services and information to and honors all of the States commitments to internal and external customers by providing helpful courteous accessible responsive and knowledgeable service.
• Cooperates with others to accomplish common goals and works as a team player within and across departments to achieve shared goals.
• Treats others with dignity and respect maintains a friendly demeanor and values the contributions of others.
• Delivers consistently required business results and meets achievable yet aggressive goals.
• Complies with quality standards and meets deadlines.
• Maintains focus on agency and State goals.
• Displays honesty accountability and a strong commitment to his or her public duty and presents oneself as a credible representative of the agency and State to maintain the public trust.
• Demonstrates ability to make sound judgments and develops effective viable solutions to drive the effectiveness of the Department and State.
• Has excellent oral written presentation and interpersonal communication skills.
• Is strongly proficient in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.

• Bachelors degree from an accredited college or university ANDone (1) year related experience;

• Two (2) years of experience at lower level Adult Protective Services Case Manager 2 (SSP171) or position equivalent.

Preferred Skills/Qualifications : Preference will be given to candidates who in addition to meeting the minimum qualifications demonstrate some or all the following education/skills/experience:

• 2 years experience as an APS Investigator
• Bachelors degree in a Human Services program
• Experience working with a specific issue facing client populations such as family violence crisis intervention substance abuse services to the elderly or disabled.
• Possession of a valid drivers license and consistent access to a vehicle for required workrelated activities.

For more detailed information about the Georgia Department Human Services

Information

Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.

DHS is an Equal Opportunity Employer

If you require accommodations under the Americans with Disabilities Act (ADA) email the request by the closing date of this announcement to: .

The candidate selected for this position may be subject to preemployment drug screening education verification reference motor vehicle records and criminal background checks.

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree diploma licensure etc.

As an employee of DHS in the event of an identified emergency you may be required as a term and condition of employment to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.