Senior Program Manager, Fulfilled by Amazon
Senior Program Manager, Fulfilled by Amazon
Posted on :
05-05-2025
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1 Vacancy
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Job Description
Do you want to join an innovative global team of product technologists program managers sellers and operations who create holistic solutions that impact Amazon WW suppliers and customers Do you like to own endtoend business problems and success measurements and directly impact the profitability of the company Do you like to innovate and simplify If yes then this is the right opportunity for you.
Key job responsibilities
You will join a global dynamic team focused on driving growth and reducing supply defects for high value FBA (Fulfilled by Amazon) selection. You will own implementing endtoend supply chain solutions for high value items including but not limited to GoToMarket for new sellers / selection inbound operations storage placement fulfilment customer returns removal of selection and reimbursements. You will support sales team in refining our gotomarket strategy and bring the feedback from the sellers to FBA org. You will identify process improvement opportunities and work with technology and product teams to build the solutions. You will partner with WW Support Operations in managing the execution. You will monitor adoption of the tools detect Gen AI and Automation opportunities to drive seller efficiency and Amazon efficiencies that enable meeting your program goals. You will work cross functionally with product finance engineering and analytics stakeholders and develop scalable mechanisms. You will own stakeholder management in the complex and ambiguous space partnering with WW FBA to execute solutions. You will own rhythm of the business with mechanisms such as WBR (Weekly Business Review) MBR (Monthly Business Review QBR (Quarterly Business Review) and adhoc insight generation across global team (Europe North America and Asia).
About the team
The Defect Prevention and Reconciliation (DP&R) organization builds innovative technical products that recognize reconcile and prevent exceptions within Amazons fulfillment supply chain. We are building a future where we capture analyze and explain every inventory defect across all stages of the supply chain (i.e. inbound distribution storage fulfillment returns). The Support Operations Tools and Automation team within DP&R owns the system technology and tools used by the DP&R Support Operations to onboard investigate and audit WW Seller and Vendor contacts to Amazon.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
You will join a global dynamic team focused on driving growth and reducing supply defects for high value FBA (Fulfilled by Amazon) selection. You will own implementing endtoend supply chain solutions for high value items including but not limited to GoToMarket for new sellers / selection inbound operations storage placement fulfilment customer returns removal of selection and reimbursements. You will support sales team in refining our gotomarket strategy and bring the feedback from the sellers to FBA org. You will identify process improvement opportunities and work with technology and product teams to build the solutions. You will partner with WW Support Operations in managing the execution. You will monitor adoption of the tools detect Gen AI and Automation opportunities to drive seller efficiency and Amazon efficiencies that enable meeting your program goals. You will work cross functionally with product finance engineering and analytics stakeholders and develop scalable mechanisms. You will own stakeholder management in the complex and ambiguous space partnering with WW FBA to execute solutions. You will own rhythm of the business with mechanisms such as WBR (Weekly Business Review) MBR (Monthly Business Review QBR (Quarterly Business Review) and adhoc insight generation across global team (Europe North America and Asia).
About the team
The Defect Prevention and Reconciliation (DP&R) organization builds innovative technical products that recognize reconcile and prevent exceptions within Amazons fulfillment supply chain. We are building a future where we capture analyze and explain every inventory defect across all stages of the supply chain (i.e. inbound distribution storage fulfillment returns). The Support Operations Tools and Automation team within DP&R owns the system technology and tools used by the DP&R Support Operations to onboard investigate and audit WW Seller and Vendor contacts to Amazon.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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