Infrastructure Coordinator - Fall 2025 Co-op
Infrastructure Coordinator - Fall 2025 Co-op
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Job Description
We will continue to review applications on a rolling basis but recommend applying by May 13th at 9:00am ET to ensure you are included in initial application reviews.
Job Summary:
We are looking for an aspiring IT professional focused on Infrastructure support and development. This role is broken into two phases to help maximize your experience in an enterprise IT support organization. Your daytoday activities will include end user support planning and research on new support technologies (Laptops Operating systems (Windows iOS Android MacOS) security compliance) and Infrastructure (Microsoft suite of tools JAMF patching and software management) with other projects that directly impact the experience of D2L Employees. We aim to gain a deep understanding of the problems users face and use this to help us develop processes using the latest technology that are easy to use flexible and smart.
At D2L Information Technology works closely with all business entities to inform the design on support and infrastructure initiatives. We get involved early in projects to conduct research about our users goals motivations and challenges. As a member of the IT Team we stay deeply engaged and execute on our commitments to ensure results meet our end users expectations.
What will I get out of working at D2L
The D2L Information Technology team interacts with our employees daily through a variety of tools systems and walkups. Upon completion of your time with us you will have experience in operational organization and support Configuration Management Incident Response and exposure to Information Security.
The IT Team is focused on providing the resources knowledge and data that our company needs to continue business operations. Our team has expertise in high availability networking cloud infrastructure end user support and we work with all levels of the employee base.
Our tightknit team of professionals prioritizes the support and growth of all our team members. We learn from each other to develop the skills to do great work. Joining our team means joining a group that is there for you when you need help and will give you the resources you need to succeed. We believe that coop terms are not just for work they are also for growth and learning.
- Participate in the experimental design process
- Collaborate closely with Project Managers and end users
- Manage a case workload and other project tasks
- Research cloud first task automation
- Participate in enterprise operations and security management
- Contribute to team meetings
What is D2L looking for from me
- Completionof one term in an information technology related course
- Experience with Technical Support (Windows and iOS)
- Understanding of both Android and iOS mobile Device and Mobile Device Management solutions
- Experience working in a team
- Understanding of cloud administration
- Strong interpersonal written and oral communication skills
- Strong critical thinking and problem solving
- Highly motivated and able to work without supervision
- Strong organizational and documentation skills
- advanced computer literacy
Required Experience:
IC
Employment Type
Full Time
