Senior Clinical Manager - Quality, Experience and Patient Safety
Senior Clinical Manager - Quality, Experience and Patient Safety
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Job Description
Through its core values ofCourage Respect and Excellence CAMH is implementing its Strategic Plan:Connected CAMHto transform lives ignite innovation and discovery revolutionize education and drive social change. CAMH is more than a hospital it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system a world where Mental HealthisHealth.
To learn more about CAMH please visit their website at:.
To view our Land Acknowledgment please clickhere.
The Centre for Addiction and Mental Health (CAMH) is currently seeking a fulltime permanent Senior Clinical Manager Quality and Patient Safety. Reporting to the Director Quality Experience and Patient Safety and working collaboratively with the Medical Director the Senior Clinical Manager will lead the organization in promoting a culture of continuous quality improvement addressing patient safety risks and implementing improvement and patient safety science principles across CAMH.
The Senior Clinical Manager will work alongside the dyad leaders (Director and Medical Director) for Quality Experience and Patient Safety to create and deliver on the strategic priorities and operation goals of the Quality and Patient Safety team.
The Senior Clinical Manager will oversee the Quality and Patient Safety teams in providing education and training to the organization supporting the development of the annual Quality Improvement Plan Accreditation and Quality Council initiatives leading Incident Management supporting the work of the Quality Care Committee and Clinical Quality Committee of the Board. The Senior Clinical Manager will play an integral role in developing and supporting CAMHs Quality Training Academy and will work closely with the organizations Data and Insights team to drive quality and patient safety improvements. This role will also partner with the Patient and Family Experience teams to support the organizations initiatives related to experience and engagement of patients families and carers. Linking experience data to clear quality initiatives that enhance access processes outcomes and experiences of care.
You will support a workplace that embraces diversity encourages teamwork and complies with all applicable regulatory and legislative requirements. This position is located at 100 Stokes Street.
- Masters degree in a health related discipline healthcare administration public health or a related field is required.
- 57 years experience in a healthcare setting with a focus on quality improvement patient safety or a related area.
- Minimum 23 years experience leading a team within a healthcare setting with a focus on quality improvement patient safety or related area.
- Regulated health professional in good standing
- Certification in healthcare quality (e.g. Certified Professional in Healthcare Quality CPHQ) is an asset
- Certification in Patient Safety (e.g. Canadian Patient Safety Officer) is an asset
- Lean certification an asset
- Experience with RLDatix software preferred.
- Experience in a mental health and addictions setting may be an asset.
- Experience in data analysis project management facilitation and quality improvement initiatives.
- Knowledge of healthcare quality improvement methodologies and best practices.
- Ability to collaborate effectively with healthcare teams and stakeholders.
- Attention to detail and a commitment to patient safety and quality care.
- Demonstrated skills to liaise effectively with stakeholders in the community on behalf of CAMH demonstrated sensitivity to the principles of diversity and culture the ability to challenge and to motivate others and the ability to forge strong relationships with staff and the clients they serve are required.
- Excellent Computer skills (Access Excel Powerpoint Project Outlook Feedback Monitor Pro etc) and an understanding of databases are essential.
- Demonstrated ability in oral presentation data analysis and report generation and reportwriting skills
- Demonstrated awareness and adherence to established standards of professional practice and personal conduct
- Bilingualism (French/English) or proficiency in a second language is an asset.
Required Experience:
Manager
Employment Type
Full Time
