Knowledge Specialist - Fall 2025 Co-op
Knowledge Specialist - Fall 2025 Co-op
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We may continue to review applications on a rolling basis but recommend applying by May 13th at 9:00am ET to ensure you are included in initial application reviews.
Job Summary:
As a Knowledge Specialist you will collaborate with the Knowledge and Localization Team to provide multilingual content for our customers. Your main responsibilities will include creating howto video tutorials in multiple languages conducting qualityassurance reviews of our product translations and acquiring multilingual product screenshots for our help documentation and release notes. Additionally you will work with the team to address client needs for multilingual content. As a successful Knowledge Specialist you will quickly learn and adapt to new tools technologies and processes with ease.
How Will I Make an Impact
- Work with the Knowledge Team to develop howto video tutorials.
- Partner with the Localization Team to ensure the quality of product translations.
- Collaborate with the Knowledge and Localization Team to produce and distribute multilingual content.
- Oversee and manage publishing queues to review and publish content created by D2L colleagues.
What youll bring to the role:
Must have:
- Proactive and independent work ethic in a demanding environment.
- Excellent problemsolving abilities.
- Fluency in at least one language other than English (preferably Canadian French Mexican Spanish Brazilian Portuguese Dutch or Arabic).
- Capability to independently complete all deliverables related to customer and D2L needs in a timely and trackable manner.
- Availability to work Monday to Friday 9am to 5pm.
Nice to have:
- Experience with GitHub as a platform for version control.
- Experience with MadCap Flare as a content management system.
- Experience in technical writing particularly for software and process documentation.
- Experience with Canva in creating howto video tutorials.
EDUCATION REQUIREMENTS:
- Currently enrolled in a university or college program with a coop option.
- Completion of courses in the areas of communication technical writing rhetoric and/or courses with a strong persuasive writing component considered an asset.
Required Experience:
Unclear Seniority
Employment Type
Full Time
