Research Manager, Prospective Students
Research Manager, Prospective Students
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$ 97300 - 175200
1 Vacancy
Job Description
If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online competencybased degree programs WGU is also committed to being a great place to work for a diverse workforce of studentfocused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
About the Role:
The Prospective Student Research Manager manages WGUs prospective studentrelated research and develops and manages a team of data scientists and research scientists. The goal is to produce actionable research that allows WGU to better individualize the prospective student experience. The manager will lead research projects on a range of topics such as consumer behavior environmental and competitive dynamics and user experience.
Successful candidates will have experience managing research teams and conducting complex quantitative and qualitative studies with expertise in data science learning science behavioral science or educational psychology. They will desire to collaborate with internal stakeholders and represent the voice of the prospective students in the admissions processes of WGU. The research team works on critical WGU research and analytics projects used by marketing enrollment and brand development teams to create strategies that properly connect and engage prospective student populations. Understanding the impacts of research across diverse audiences and geographies is essential.
Main Responsibilities Include:
Oversee all research initiatives regarding prospective students and ensure alignment with university goals
Hire train and develop a team of data scientists and research scientists
Work closely with marketing enrollment and brand strategy teams to ensure research directly informs decisionmaking and audience engagement strategies.
Provide technical guidance on methodologies analytical approaches and research tools
Establish transparent processes for managing research projects and codify and communicate results and insights to internal stakeholders
Collaborate with all appropriate internal and external stakeholders
Communicate findings to stakeholders and ensure the proper understanding of findings
Advocates for the perspective and experience of the prospective students
Collaborate with other research teams within the university on multiaudience projects
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
Knowledge Skills and Abilities Youll Need to Be Successful:
Deep knowledge of data science learning science behavioral science behavioral economics education psychology or related fields.
Experience with independently defining and conducting direct research including competitive analysis UX research naming tests pricing tests perception tests surveys and social media analysis.
Proven ability to lead research projects including scope budget resources schedule management compliance and reporting
Ability to manage a team of qualitative and quantitative research scientists and data scientists
Ability to help shape stakeholders realworld questions into research questions with appropriate methodologies; then translate the results into actionable insights for stakeholders
Deep experience with qualitative and quantitative primary research methods.
Exceptional written oral and presentation skills with the ability to clearly communicate complex research findings to diverse audiences
Ability to be a subject matter expert on relaying research that the team has conducted
Thrives by working collaboratively and creatively in a fastpaced environment.
Strong attention to detail; exemplifies pride and ownership over the quality of the WGU learning experience.
Ability to foster strong relationships within the team and external stakeholders.
Minimum Requirements:
Education:
- Masters degree or higher in a related field or equivalent
Experience:
A minimum of 7 years of specific experience generally including a minimum of 3 years leading a research team.
Management knowledge to lead the department
Advancedlevel knowledge and skills within a specific technical or professional discipline with an understanding of the impact of work on other areas of the University.
Preferred Qualifications:
PhD in a related research field (e.g. Sociology Psychology) or analytics discipline (e.g. Data Science Economics etc.)
7 years experience in related applied research field in the field of education or other human system using data science experimental and quasiexperimental designs and qualitative research
Experience in lieu of education
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.
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Position & Application Details
FullTime Regular Positions (classified as regular and working 40 standard weekly hours): This is a fulltime regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
Required Experience:
Manager
Employment Type
Full-Time
