Director Technical Quality Assurance
Director Technical Quality Assurance
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1 Vacancy
Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Director Technical Quality AssuranceWhat does a successful Director Technical Quality Assurance do at Fiserv
You will lead a team dedicated to ensuring the highest quality standards across our technical projects and services. You will play a pivotal role in implementing strategies driving quality initiatives and optimizing resources to meet our business goals. Your commitment will help us continue delivering innovative reliable solutions to our clients aligning with our mission to support life in a rapidly evolving digital landscape.
What you will do:
- Manage people operations including hiring firing performance reviews compensation and promotions.
- Implement and execute strategic functions and critical businesswide strategies.
- Guide plan and direct the business unit maintaining budgets and proactively allocating resources.
- Provide project updates and progress reports to the team and management and ensure accountability for qualityrelated metrics.
- Coordinate testing and engage in discussions with developers on architecture defects enhancements and other issues.
- Provide leadership on moderately to significantly complex projects and coach and mentor direct reports and subordinates within functional units.
- Work on highcomplexity projects within multiple testing environments while demonstrating high productivity and effective multitasking across various initiatives.
- Define team strategy and align resources to meet strategic goals.
What you will need to have:
- 10 years of experience in quality assurance and testing with 8 years leading teams projects and quality initiatives.
- 10 years of experience working with information systems elements (hardware software and/or network) and business functions processes.
- 10 years of experience with testing tools used to manage and optimize QA and testing teams.
- 10 years of experience successfully supporting IT functions and business units.
- General knowledge of the Fintech industry and related regulatory considerations.
- Bachelors Degree in a relevant field or equivalent work experience and/or military experience.
What would be great to have:
- Subject matter expertise in mainframe and distributed testing automation and performance activities.
- Experience in payment services with a focus on highvolume transaction processing.
- Knowledge of SDLC methodologies with the ability to work within an agile environment.
- Strong verbal written and presentation communication skills.
- Ability to troubleshoot defects through expert knowledge of business rules and programming logic.
- Demonstrated ability to refactor existing processes to improve quality or reduce costs.
Important info about this role:
- Were better together. This role is fully onsite.
- In order to be considered you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
- This is a fulltime directhire position and no contract options for unsolicited agency submissions will be considered.
#LIIH1
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the stepbystep profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Director
Employment Type
Full-Time
