Senior SQL Server Admin - L3 Support Analyst

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Job Summary: The Oracle DBA reports to the Manager of the Service Transition Global IT team. The role is
responsible for extensive experience with DBA frontend and backend toolsexcellent problemsolving skills and
handson experience with Oracle database a toplevel Oracle DBA can expertly manage a
companys database system to maximize performance and efficiency.
Primary (P) or
Secondary (S) Key Responsibilities: % of Time
Spent:

P

Global Database Infrastructure
Responsibilities include:
* Able to use documentation tools to follow and maintain technical plans and
procedures
* Excellent verbal communication during project & Senior stakeholder meetings
* Good verbal communication skills representing Database team during strategic
planning and database architectural reviews with projects
* Communicating on technical challenges to project managers & service owners
* Provide 24/7 support of production database services to ensure the highest
standards of availability resilience integrity security and performance
* Provide infrastructure support in accordance with all applicable and defined SLA's
covering the defined supported estate for Change Incident and Problem activities
* Focusing and prioritizing on the key deliverables for all those applications deemed
critical to BTs Operations
* Monitor database performance propose and implement agreed performance
enhancing changes
* 24x7 Oncall support for Production Incident resolution
* Experience in implementing operational automation using shell scripts PERL AWL
SED

70%

P Team Engagement:

* Participate in Execution:
* Implement systems according to EIT strategies and standards to
meet specific objectives. for the subfunction(s) and develops
policies/procedures to support the solution.
* Operate as a member team supporting projects and systems
globally.

20%

* Complexity/Skills:
* Broad knowledge of all areas within particular IT subfunctions.
* Applies depth of knowledge in function derived from experience
in technical and demonstrates strong communication skills.
* Continuous learning and development of skill set and knowledge
transfer to team members.
* Develop and mentor team members as appropriate to promote
strong engagement across the Iron Mountain teams.
* Maintains strong partnerships with suppliers and vendors
* Manage escalations related to committed deliverables

S
Reporting: Produce regular and accurate management reports related to KPIs/KRIs metrics
deliverable status and progress of security and compliance related initiatives.
Present to Senior Leaders on status of initiatives and service improvements as required 10%

F Functional Knowledge Skills and Competencies:

* Responsible for installation support focusing on the design installation configuration development
integration implementation and
* Knowledge of Red Hat
* testing of Oracle database services in a complex environment with multiple classification enclaves and
integrated with Department of Defense (DoD) Command and Control (C2) systems utilizing associated
information assurance (IA) processes/procedures
* Manage and maintain backups and recovery procedures
* Handson" experience with general Oracle Database Administration
* DR and High Availability solutions such as Data Guard RAC
* Install and maintain database server replication and client environments
* Develops and implements plans to oversee the database administration function and ensures smooth
transition to new technology
* Familiarity with standard database monitoring tools (OEM)
* Experienced with RAC environment
* Strong optimization and tuning experience.
* Database conversions
* Migrating code database changes and data through the various stages of development
* Database patching and upgrade support
* Follows defines and manages enterprise level policies and procedures that ensure the security
optimization and integrity of Oracle database environments
* Anticipates and resolves database performance capacity and replication issues
* Diagnose and address database performance issues
* Understands standard concepts practices and procedures relating to database and associated
technologies
* Manages database backup & recovery procedures disaster recovery preparation and the associated

exercises
* Produces reports on database systems related to availability performance capacity management and
SLAs
* Collaborates with SAN server applications and operational staff in support of database objectives
Desired skills for oracle DBA include:
i. Partitioning
ii. ASM
iii. Oracle OEM
iv. Datapump
v. Materialized views
vi. Development cycle of a rapidly paced dev env
vii. SQL
viii. RMAN

Business Expertise: The senior DBA is expected to understand how EIT can support Iron MountainsBusiness model and
objectives. organization's business lines and products underlying infrastructure services and
platforms both on premises and cloud based and optimize these platforms to maximize
efficiency and business value.

Develops innovative and practical solutions to project challenges identifies and works proactively with all levels of the
organization to mitigate risks and issues. Collaborates with Support teams Subject Matter
Experts and Project Managers to develop and implement realistic short term and long term
solutions.

Problem Solving: Develops innovative and practical solutions to project challenges identifies and works proactively with all
levels of the organization to mitigate risks and issues. Collaborates with Support teams Subject
Matter Experts and Project Managers to develop and implement realistic short term and long
term solutions.

Area of Impact: IT staff and 3 rd party partners that contribute to delivering Database technologies to our global IT
infrastructure. Business unit stakeholders that require infrastructure delivered as part of a
broader scope of work.

Interpersonal Skills:Willingly applies their knowledge of PMP best practice while maintaining a flexible approach that
enables and encourages collaboration across teams and functional areas. The ability to influence
others at all levels is key as well as team leadership and meeting facilitation skills.