Principal UX Designer (23593)

About BBC Studios

BBC Studios is a worldrenowned content studio and channels & streaming business powered by British creativity with a reach that touches audiences in every corner of the globe.

We work with outstanding creative talent who are responsible for platformdefining shows from Strictly Come Dancing to Bluey Prehistoric Planet to Planet Earth III.

The range and quality of our content is unsurpassed creating critical and commercial successes and global phenomena.

From BAFTAs to RTS Awards BBC Studios is Britains most awarded production company and the only producer with three of the top ten shows on IMDB; were the home of the widestread English language news website in the world; and the UKs largest distributor of British content.

Digital News and Streaming

At BBC Global Digital News & Streaming (a team situated within BBC Studios the commercial arm of the BBC) we aim to help people understand the world around them make informed choices and take an active part in society and democracy. As we expand our footprint to meet increasing demand for our style of quality and impartial journalism and unscripted content in North America we are seeking motivated passionate high performing individuals across a variety of skillsets to join our global team. Our primary locations are New York Washington DC and London; we are seeking candidates whose location allows them to work hybrid from any of these offices.

Join us and be an essential part of one of the worlds most recognized brands and trusted news organizations!

Purpose of the Role

As the Principal UX Designer you will be responsible for shaping how a global audience experiences the content from one of the worlds largest news organizations. Working as part of the BBC Studios global product division across countries and time zones you will help lead the design of intuitive inclusive and impactful user experiences that make complex stories accessible building the future of the BBC product suite outside the UK. Your work will define and drive the UX vision strategically aligning with business goals.

Collaborating closely with product editorial and engineering teams your work will be a combination of both shortterm and longterm UX thinking handson execution guiding and mentoring a team and communicating your ideas to constantly improve the experience and design of our products ensuring that our content is discoverable trustworthy and easy to consume.

Your work will help deliver highquality journalism to millions of users worldwide adapting to diverse cultural contexts devices and accessibility needs.

Principal Accountabilities

• Responsible for the overall UX and endtoend product experiences for a global audience consuming our world class news and factual content across both existing and future products.
• Analyze user problems and oversee the design of delightful and intuitive solutions that achieve measurable business goals and achieve overarching strategic intentions.
• Deep understanding of UCD principles and ability to apply expertise across responsive websites mobile apps and digital products for a global product suite.
• Emphathise with user needs adapting to a broad and diverse context providing solutions through wireframes complex user flows and functioning prototypes.
• Map complex user journeys across multiple touchpoints (web mobile etc.) illustrating a strong grasp of IA and organizing content meaningfully identifying pain points and friction in flows and optimizing them. .
• Triangulate and balance user needs business needs and commercial revenue opportunities that extend the brand answer our commercial ambition and provide users with the best experiences to tell our stories.
• Creating low to highfidelity wireframes to explore and communicate design solutions and interaction patterns
• Create interactive prototypes that simulate real user behavior.
• Work with stakeholders product managers business analysts and engineers to understand design requirements and expectations and communicate UX intention with confidence.
• Collaborate closely with research & insights and apply to conduct relevant analysis and testing to investigate and validate design decisions and translate research findings into actionable insights.
• Facilitate cross function workshops and brainstorming sessions.
• Work in agile design sprints to constantly improve and iterate upon our product suite.
• Communicate design work to development teams through clear documentation prototypes design system contributions and other handoff materials.
• Champion accessibility best practices across all work ensuring our digital experiences are inclusive usable and compliant with WCAG standards.
• Give direction and feedback to more junior members of the team and bring them on the journey of your UX strategies.
• Feed in to fostering a collaborative work environment communicating your ideas with clarity and intention across departments

Scope & Impact

• Reports to the Global Digital News and streaming Head of Product Design
• Leads the UX initiative and contributes to our defining principles and creative vision for the current and future states of product experiences. Ensures this vision is documented communicated and followed.
• Able to take charge of individual project or task delivery.
• Mentors or guides junior creatives in the team

Knowledge Skills and Professional Experience

• Extensive (10 years) experience in digital product design/UX team environment. (4 in a lead role)
• News media experience a plus
• Relevant portfolio of recent work highlighting multiple projects demonstrating your contributions.
• Comfortable
• Expert in industry tooling such as: Figma prototyping design systems
• Comfortable with digital remote communication and collaboration tooling such as: Slack Miro Dropbox Zoom Teams
• Comfortable presenting work to groups and stakeholders
• Keep pace with latest design trends and technology developments
• Strong verbal and written communication skills. Designers need to be able to clearly and concisely articulate themselves and explain their ideas.
• Solid understanding for design implications around WCAG accessibility requirements

Behaviors

• An ability to work quickly in a highpressure environment.
• Meticulous and detail oriented designer.
• Creative problem solver with ambitious ideas.
• Excellent stakeholder management skills with communication diplomacy and collaboration in bounds.
• Selfmotivation and the ability to positively collaborate with a team of skilled professionals.
• Maintain an active interest in culture trends and habits of audiences consuming digital content.

Are you the right fit

As a global business diversity equity and inclusion among team members is essential to our success. We therefore encourage highly skilled candidates from traditionally underrepresented groups to submit their applications even if they dont check absolutely every box on our list of desired work experience.

Life at BBC Studios

We dont focus simply on what we do we also care how we do it. Our values and the way we behave are important to us. Please make sure youve read about our values and behaviours here.

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals regardless of their background. More information on our D&I plan can be found here.

BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen including delivering against the BBC Groups sciencebased Net Zero targets. More information on sustainability at BBC Studios can be found here.

We are proud to share that we are a Level 2 Disability Confident Employer and we strongly encourage applications from disabled people. If you meet the minimum criteria for this role and declare that you are disabled we will ensure to advance you to the next stage (minimum criteria above).

If you require any reasonable adjustments in order to apply please contact us on

What Will You Gain From Working At BBCStudios

• Flexible 35hour working week for worklife balance
• 26 days holiday (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days
• A defined pension scheme and discounted dental health care gym and much more
• Excellent career progression access to courses webinars workshops and the opportunity to work in different areas of the organisation
  

Package Description

Salary: Up to 82500 depending on relevant skills knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Contract type: Permanent role

Location: Office Base is London; Television Centre. This is a hybrid role and the successful candidate will balance office working with home working.